About ramchands

ramchands · 03-25-2013

Hi All,During our initial phase of deployment to CUIC reporting tool we want to offer similar features to our team to ensure smoother transition. However, I'm seeing discrepancy in data pulled by two different reporting engines - Webview 7.5 and CUIC...

ramchands · 04-04-2013

Thanks Steve for a methodical explanation. We are in the process of moving AWDB over to different drive and we were advised to delete and recreate the AWDB. We wanted to know if there is any fall back option in the event of a failure and database bac...

ramchands · 04-01-2013

I would like to know if someone can update the report definition, excluding fields in conflict, from the CallType_24_Differences document and post to this forum, I appreciate it.

ramchands · 03-26-2013

Thanks very much for responding so quickly Kartik. The data is pulled from the ServiceLevelToday column in Call_Type_Real_Time table. Here is the query; I have truncated some columns for brevity: SELECT Call_Type.EnterpriseName,Call_Type_Real_Time.Ca...

Member Since	‎03-25-2013 01:20 PM
Date Last Visited	‎08-18-2017 03:56 AM
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caltyp24_Call Type Real Time All Fields Service Level Today discrepancy

awdb historical export backup

Re: caltyp24_Call Type Real Time All Fields Service Level Today

Re: caltyp24_Call Type Real Time All Fields Service Level Today