Hello community, I have two questions: - Am I right that running BE6K on a "third party" VMWare platform is still not supported ? - If the answer to question above is "no" than what options do we have to migrate the BE6K (licenses) of a customer to a "non BE6K" environemt (CUCM & Unity Con.) system to run it on the VMWare platform the customer is already running. (ESW/SWSS has to be renewed in a few weeks). At the moment the UC systems are running on a seperate VMWare platform with 2 standalone UCS-C series servers... Thank you for any hint... Michael ... View more

Hello, we have a BE6K installation with 2 CUCM nodes running version 9.1.1.20000-5 which we tried to upgrade to version 9.1.2.12901-3. The installation failed with message "There is not enough disk space in the common partition to perform the upgrade..." I tried to free up some space as described in the bug description and also used the special cop file to clear the inactive partition. Unfortunately it did not help. We had this issue already with another CUCM 9.1 installation and solved it by reinstalling the whole node to a larger ova image with larger virtual disks. I also saw that there is a new cop file which allows me to reallocate the virtual disk without reinstalling the whole node. Preparing this I check the newest ova templates für BE6K installation and noticed that the official ova for BE6K still has a very small virtual disk (80GB). So it would make no sense to reinstall or enlarge the disk. So what now ? Any hints on how to solve this. Is it possible to install a BE6K CUCM to a "normal" ova template with larger discs, more RAM and more vCPUs fitting the requirements of CUCM. I always thought that BE6K is the normal CUCM software with just a restriction to 1000 Users by licensing. So from a technical view this might work but is it supported by cisco ? kind regards Michael   ... View more

Hello, I am trying to setup an iphone as mobile phone device together with a SMB UC540 system. the System has the newest IOS installed (Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(4)M4b). Normal telephony with several 7965 und 7945 works without problems. Now our customers wants to use his IPhone as a phone device. So we configured the UC540 according to http://www.ccierants.com/2011/05/finally-cisco-mobile-81-supports-cme-86.html the customer installed Cisco Jabber (since Cisco Mobile 8.1 is not available anymore) and entered Device ID, TFP Server and username/pw.... The configuration (parts of it) on the UC450 looks like this: voice service voip allow-connections h323 to h323 allow-connections h323 to sip allow-connections sip to h323 allow-connections sip to sip supplementary-service h450.12 sip   bind control source-interface BVI100   bind media source-interface BVI100   registrar server expires max 1200 min 300   no update-callerid ! voice class codec 1 codec preference 1 g711ulaw codec preference 2 g729r8 ! ! voice register global mode cme source-address 172.19.15.1 port 5060 max-dn 10 max-pool 10 authenticate register hold-alert tftp-path flash: create profile sync 0204580672223416 ! voice register dn  1 number 25 call-forward b2bua busy 88 call-forward b2bua noan 88 timeout 20 call-forward b2bua unregistered 88 name Michael Hamann no-reg label 25 ! voice register pool  1 registration-timer max 720 min 660 id mac 1234.5678.9100 session-transport tcp type CiscoMobile-iOS number 1 dn 1 dtmf-relay rtp-nte username hamann password 12345 codec g711ulaw ! ------------ The IP interfaces look like this: UC540#show ip int brief Interface                  IP-Address      OK? Method Status                Protocol FastEthernet0/0            unassigned      YES NVRAM  administratively down down In0/0                      172.19.16.2     YES unset  up                    up Vlan1                      unassigned      YES unset  up                    up Vlan100                    unassigned      YES unset  up                    up NVI0                       unassigned      NO  unset  up                    up BVI1                       192.168.200.91  YES NVRAM  up                    up BVI100                     172.19.15.1     YES NVRAM  up                    up Loopback0                  172.19.16.2     YES NVRAM  up                    up the tftp Server is bound to BVI100. A debug shows that the IPhone reaches the tftp server and gets his configuration file. But when the phone tries to register via SIP I get the following debug messages (debug ccsip messages): ---------------- 001981: Sep 13 06:27:53.434: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Sent: SIP/2.0 100 Trying Via: SIP/2.0/TCP 192.168.220.5:59997;branch=z9hG4bK57e47025 From: <sip:25@172.19.15.1>;tag=000000000000001728568569-4850c52f To: <sip:25@172.19.15.1> Date: Thu, 13 Sep 2012 06:27:53 GMT Call-ID: 00000000-0000000b-3838095b-66ee5232@192.168.220.5 Server: Cisco-SIPGateway/IOS-12.x CSeq: 129 REGISTER Content-Length: 0 001982: Sep 13 06:27:53.482: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Sent: SIP/2.0 500 Internal Server Error Via: SIP/2.0/TCP 192.168.220.5:59997;branch=z9hG4bK57e47025 From: <sip:25@172.19.15.1>;tag=000000000000001728568569-4850c52f To: <sip:25@172.19.15.1>;tag=1D19CF30-CD5 Date: Thu, 13 Sep 2012 06:27:53 GMT Call-ID: 00000000-0000000b-3838095b-66ee5232@192.168.220.5 Server: Cisco-SIPGateway/IOS-12.x CSeq: 129 REGISTER Content-Length: 0 001983: Sep 13 06:27:53.482: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Sent: SIP/2.0 401 Unauthorized Via: SIP/2.0/TCP 192.168.220.5:59997;branch=z9hG4bK2ec1b5c0 From: <sip:25@172.19.15.1>;tag=000000000000001728568569-4850c52f To: <sip:25@172.19.15.1>;tag=1D19CF2C-738 Date: Thu, 13 Sep 2012 06:27:53 GMT Call-ID: 00000000-0000000b-3838095b-66ee5232@192.168.220.5 Server: Cisco-SIPGateway/IOS-12.x CSeq: 128 REGISTER WWW-Authenticate: Digest realm="bitconsulting",nonce="ACBAE8F002E8FB1E",algorithm=MD5,qop="auth" Content-Length: 0 001984: Sep 13 06:27:58.110: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Received: REFER sip:172.19.15.1 SIP/2.0 Via: SIP/2.0/TCP 192.168.220.5:60000;branch=z9hG4bK4da4a08d From: <sip:000000000000@192.168.220.5>;tag=000000000000001815e09326-4adcaf02 To: <sip:172.19.15.1> Call-ID: 00000000-0000000d-5e65d2b3-6eec162f@192.168.220.5 Date: Thu, 13 Sep 2012 06:27:57 GMT CSeq: 1000 REFER User-Agent: Cisco-SIPIPCommunicator/9.2.1 Expires: 10 Max-Forwards: 0 Contact: <sip:000000000000@192.168.220.5:60000> Require: norefersub Referred-By: <sip:000000000000@192.168.220.5> Refer-To: cid:7328b0cd@192.168.220.5 Content-Id: <7328b0cd@192.168.220.5> Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE Content-Length: 1297 Content-Type: application/x-cisco-alarm+xml Content-Disposition: session;handling=required <?xml version="1.0" encoding="UTF-8" ?> <x-cisco-alarm> <Alarm Name="LastOutOfServiceInformation"> <ParameterList> <String name="DeviceName">SEP123456789100</String> <String name="DeviceIPv4Address">192.168.220.5 / 0</String> <String name="IPv4DefaultGateway">0.0.0.0</String> <String name="DeviceIPv6Address"></String> <String name="IPv6DefaultGateway"></String> <String name="ModelNumber">SIPIPCommunicator</String> <String name="NeighborIPv4Address"></String> <String name="NeighborIPv6Address"></String> <String name="NeighborDeviceID"></String> <String name="NeighborIPortID"></String> <Enum name="DHCPv4Status">0</Enum> <Enum name="DHCPv6Status">3</Enum> <Enum name="TFTPCfgStatus">0</Enum> <Enum name="DNSStatusUnifiedCM1">4</Enum> <Enum name="DNSStatusUnifiedCM2">3</Enum> <Enum name="DNSStatusUnifiedCM3">3</Enum> <String name="VoiceVLAN">0</String> <String name="UnifiedCMIPAddress">172.19.15.1</String> <String name="LocalPort">59997</String> <String name="TimeStamp">1347517674</String> <Enum name="ReasonForOutOfService">14</Enum> <String name="LastProtocolEventSent">Sent:REGISTER sip:172.19.15.1 SIP/2.0  Cseq:130 REGISTER CallId:00000000-0000000b-3838095b-66ee5232@192.168.220.5</String> <String name="LastProtocolEventReceived"></String> </ParameterList> </Alarm> </x-cisco-alarm> 001985: Sep 13 06:27:58.114: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Sent: SIP/2.0 400 Bad Request Via: SIP/2.0/TCP 192.168.220.5:60000;branch=z9hG4bK4da4a08d From: <sip:000000000000@192.168.220.5>;tag=000000000000001815e09326-4adcaf02 To: <sip:172.19.15.1>;tag=1D19E17C-2014 Date: Thu, 13 Sep 2012 06:27:58 GMT Call-ID: 00000000-0000000d-5e65d2b3-6eec162f@192.168.220.5 CSeq: 1000 REFER Content-Length: 0 Contact: <sip:172.19.15.1:5060;transport=tcp> 001986: Sep 13 06:28:02.974: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Received: REGISTER sip:172.19.15.1 SIP/2.0 Via: SIP/2.0/TCP 192.168.220.5:60000;branch=z9hG4bK19a3abb4 From: <sip:25@172.19.15.1>;tag=00000000000000190dd65e0e-74b8f03a To: <sip:25@172.19.15.1> Call-ID: 00000000-0000000c-746f9dcb-4be0b625@192.168.220.5 Max-Forwards: 70 Date: Thu, 13 Sep 2012 06:27:57 GMT CSeq: 131 REGISTER User-Agent: Cisco-SIPIPCommunicator/9.2.1 Contact: <sip:25@192.168.220.5:60000;transport=tcp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-000000000000>";+sip.instance="<urn:uuid:00000000-0000-0000-0000-000000000000>";+u.sip!devicename.ccm.cisco.com="SEP123456789100";+u.sip!model.ccm.cisco.com="30016" Supported: replaces,join,sdp-anat,norefersub,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-5.2.0 Reason: SIP;cause=200;text="cisco-alarm:25 Name=SEP123456789100 ActiveLoad= InactiveLoad= Last=initialized" Expires: 3600 Content-Type: multipart/mixed; boundary=uniqueBoundary Mime-Version: 1.0 Content-Length: 1099 --uniqueBoundary Content-Type: application/x-cisco-remotecc-request+xml Content-Disposition: session;handling=optional <?xml version="1.0" encoding="UTF-8"?> <x-cisco-remotecc-request> <bulkregisterreq> <contact all="true"> <register></register> </contact> </bulkregisterreq> </x-cisco-remotecc-request> --uniqueBoundary Content-Type: application/x-cisco-remotecc-request+xml Content-Disposition: session;handling=optional <?xml version="1.0" encoding="UTF-8"?> <x-cisco-remotecc-request>   <optionsind>     <combine max="6">       <remotecc>         <status></status>       </remotecc>       <service-control></service-control>     </combine>     <dialog usage="hook status">       <unot></unot>            </dialog>     <dialog usage="shared line">       <unot></unot>            </dialog>     <presence usage="blf speed dial">       <unot></unot>            </presence>     <joinreq></joinreq>     <cfwdall-anyline></cfwdall-anyline>     <coaching></coaching>     <oosalarm></oosalarm>   </optionsind> </x-cisco-remotecc-request> --uniqueBoundary-- 001987: Sep 13 06:28:02.978: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Received: REGISTER sip:172.19.15.1 SIP/2.0 Via: SIP/2.0/TCP 192.168.220.5:60000;branch=z9hG4bK03d2cb5c From: <sip:25@172.19.15.1>;tag=00000000000000190dd65e0e-74b8f03a To: <sip:25@172.19.15.1> Call-ID: 00000000-0000000c-746f9dcb-4be0b625@192.168.220.5 Max-Forwards: 70 Date: Thu, 13 Sep 2012 06:28:01 GMT CSeq: 132 REGISTER User-Agent: Cisco-SIPIPCommunicator/9.2.1 Contact: <sip:25@192.168.220.5:60000;transport=tcp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-000000000000>";+sip.instance="<urn:uuid:00000000-0000-0000-0000-000000000000>";+u.sip!devicename.ccm.cisco.com="SEP123456789100";+u.sip!model.ccm.cisco.com="30016" Supported: replaces,join,sdp-anat,norefersub,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-5.2.0 Content-Length: 0 Reason: SIP;cause=200;text="cisco-alarm:25 Name=SEP123456789100 ActiveLoad= InactiveLoad= Last=initialized" Expires: 0 001988: Sep 13 06:28:02.986: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Sent: SIP/2.0 100 Trying Via: SIP/2.0/TCP 192.168.220.5:60000;branch=z9hG4bK19a3abb4 From: <sip:25@172.19.15.1>;tag=00000000000000190dd65e0e-74b8f03a To: <sip:25@172.19.15.1> Date: Thu, 13 Sep 2012 06:28:02 GMT Call-ID: 00000000-0000000c-746f9dcb-4be0b625@192.168.220.5 Server: Cisco-SIPGateway/IOS-12.x CSeq: 131 REGISTER Content-Length: 0 001989: Sep 13 06:28:02.986: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Sent: SIP/2.0 100 Trying Via: SIP/2.0/TCP 192.168.220.5:60000;branch=z9hG4bK03d2cb5c From: <sip:25@172.19.15.1>;tag=00000000000000190dd65e0e-74b8f03a To: <sip:25@172.19.15.1> Date: Thu, 13 Sep 2012 06:28:02 GMT Call-ID: 00000000-0000000c-746f9dcb-4be0b625@192.168.220.5 Server: Cisco-SIPGateway/IOS-12.x CSeq: 132 REGISTER Content-Length: 0 001990: Sep 13 06:28:03.034: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Sent: SIP/2.0 500 Internal Server Error Via: SIP/2.0/TCP 192.168.220.5:60000;branch=z9hG4bK03d2cb5c From: <sip:25@172.19.15.1>;tag=00000000000000190dd65e0e-74b8f03a To: <sip:25@172.19.15.1>;tag=1D19F480-6AD Date: Thu, 13 Sep 2012 06:28:02 GMT Call-ID: 00000000-0000000c-746f9dcb-4be0b625@192.168.220.5 Server: Cisco-SIPGateway/IOS-12.x CSeq: 132 REGISTER Content-Length: 0 001991: Sep 13 06:28:03.034: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Sent: SIP/2.0 401 Unauthorized Via: SIP/2.0/TCP 192.168.220.5:60000;branch=z9hG4bK19a3abb4 From: <sip:25@172.19.15.1>;tag=00000000000000190dd65e0e-74b8f03a To: <sip:25@172.19.15.1>;tag=1D19F47C-26F Date: Thu, 13 Sep 2012 06:28:02 GMT Call-ID: 00000000-0000000c-746f9dcb-4be0b625@192.168.220.5 Server: Cisco-SIPGateway/IOS-12.x CSeq: 131 REGISTER WWW-Authenticate: Digest realm="bitconsulting",nonce="F915D05E02E8FED9",algorithm=MD5,qop="auth" Content-Length: 0 -------------- So the phone tries to register via SIP and stops with an internal server error. There are no ACLs in the system, no firewall between the IPhone and the UC system... I tried diferent settings also used the Cisco Mobile 8.0 client without succes... On the phone username is set to "hamann" password is "12345"... On a lab system with same IOS the same IPhone it works like a charm.... Any hints ? Thank you Michael ... View more

Hello Cisco UC folks, after 2 week functioning as expected the bulk-speed-dial list on a customers UC560 (about 64 Phones connected) suddenly stopped working completely. We have set up 2 lists with about 20 entries. The CSV file ist located on the routers flash and is recognized without problems on the router. show telephony-service bulk-speed-dial summary     List-id  Entries  Size     Reference  url       0         25      2400    Global    flash:KurzwahlPrefix0.csv       1         17      1632    Global    flash:KurzwahlPrefix1.csv 2 Global List(s) 0 Local List(s) the config says under telephony-service: ---- bulk-speed-dial list 0 flash:KurzwahlPrefix0.csv bulk-speed-dial list 1 flash:KurzwahlPrefix1.csv bulk-speed-dial prefix *7 ---- exact this config has been working for about 2 weeks and no when people dial *70XX they see a "unknown number" on their display. The csv files look like: 03,XXX,Reichenbach Wilhelm, 07,XXX,Goetz Karl, 08,XXXX,Zimber Thomas, 09,XXX,Rieber Wolfgang, 12,XXX,Goeppert Wilhelm, 13,XXX,Burget Thomas, when I display the bulk-list entries via the cli everything seems ok: #show telephony-service bulk-speed-dial global 1 03 === Complete index search *8103  ==    03    XXXX                   Reichenbach Wilhelm   no    no the magic thing is that last week everything was working as expected and since monday, no speed dials are available. We already remove the lists with "no bulk... list 1/0" and loaded them again... does not help :-( On the ephones there are no phone specific bulk list set. Also no overlapping translation-rule starting with "*7xxx" is set up. But when somebody dial "*7103" the does is not established. Phone says simply "unknown number". Now after a reboot of the system and and "create cnf-files" on most of the phone speed dial keys are working again, but now 4 phones we still have the problem. The have exactly the same configuration like all other phones... I'm clueless :-( Any hints??? best regards Michael ... View more

Hello, in a customer project with the Cisco UC560 our client wants to setup a centralized CTI Server (Estos Procall Enterprise). In this setup we would need a multiline enabled (3rd party) Tapi Interface. CUCM supports this (I can install one TSP on the CTI Server an associate all phones to this account) - this way the one TSP onstance can control all phones. So far I was not able to find out if this is also possible with newer versions of the CCME/UC500 TSP. In older versions this was not possible but cisco anounced that this would be possible one day... Does anyone have more information on this ? thanks in advance best regards Michael ... View more