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Hi,
We have an extension who has 2 lines with the same extension. So basically if she's on the line 1, when another incoming call comes in, it goes to line 2 and she'll be able to see who's calling. But what happens now is that when another incomin...
Hi,
Just finished setting up SSVPN from a Main office which uses Fortigate 61E and on the branch office uses Cisco 2801 router. The tunnel/connection for both sides are established but on the branch office their ip phones are working coz they conne...
Hi, there is an existing Cisco 2801 tunneled (Site-to-Site VPN) to one of the main office with a Cisco ASA. Can the 2801 router have 2 or a separate tunnel(S2S) to a different site?
I'm basically trying to copy the commands from the Cisco 2801 rou...
Hi, just want to ask some help for some codes/lines. Here's my situation, the client currently has 2 devices:
1. Cisco ASA (Main branch) 9.1(6)
2. Cisco Router 2801 with IOS ver 12.4(3d)
They've decided to decommission the Cisco Router 2801 and r...
Hi, there was one time when our service provider told us that the reason why the network is slow and intermittent is because one of our servers is producing almost 900MB of traffic in a specific port in our switch.
We weren't able to capture or took...
Issue has been resolved. I removed/unticked both Forward Busy internal/external and put in tthe same extension on the destination and as Brandon's suggestion to change the CSS.
Thanks
Hi Brandon,
I'll try your solution. Just an FYI, the user can now pick up the 2nd incoming call but not by pressing the line 2 button but the pickup button. Let me recap what happened.
User1 has only 1 extension i.e 8888 but this extension was s...
Hi Brandon,
Yes line 1 and line 2 have different route partition.
As for the Call Forward Busy Internal and External, both check boxes are ticked. but nothing on the CSS. Creating a number for line 2 is currently not an option to the user. I don...
Hi Les Pruden,
I unticked both check boxes on his line 1 and modified the Busy Trigger from 1 to 2. It worked but whenever a 2nd incoming call comes, instead of just hitting on line 2 to automatically get the 2nd incoming call and place the ine 1 o...
