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Is there a way to display on the phones or another console how long callers have been on hold while using a UC500 with a PRI? Often we have many callers on hold and we would like a simple way to know who called first, how long on hold, etc.Thanks!
Great work Mark. If we took great abuse from our customers, I can cenrtainly empathise with how much you got. Great that it's out now. Congtatulations!--Alex
Rob, really appreciate the response and detailed suggestions! Thank you.I am wondering if maybe there may be some 3rd party apps that may help display on-hold time for us? On the phones would be ideal, or even on a separate console? Any tips are m...
