Level 1
Level 1
Member since ‎03-21-2006

User Statistics

  • 288 Posts
  • 0 Solutions
  • 15 Helpful votes Given
  • 5 Helpful votes Received
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User Activity

Hello, I'm running UCCX 8.5 and need to implement a post call survey which the agent will manually transfer to.   This will be fairly simple and will capture customer responses 1-5.   The scripting piece will be straight forward enough.   What I'm tr...
Hello,I saw a previous unanswered post about VMO silent install and bypassing the phone number verification the first time users open Outlook and thought I would ask the question again to see if anyone has a solution.
Hello,I need some help understanding a problem I just encountered and while I feel like I should know the answer to this, apparently I do not.   Can someone help me understand the difference and appropriate use of the "network-clock-select" command a...
Hello,Someone deleted several users on my CUC 8.5 via Bulk Administration.   I do not know who did this or what users were deleted.   How can I view either through RTMT or CLI see what users were deleted?   Unfortunately, this was not the last BAT op...
Hello,I'm using Line/Device calling search spaces and understand the need and purpose of the secondary forwarding CSS (at least I thought I did).   What I was not aware was that the forward busy and no answer would not use the combined search spaces....
Community Statistics
Member Since ‎03-21-2006 07:54 AM
Date Last Visited ‎08-18-2017 03:56 AM
Posts 288
Total Helpful Votes Received 5
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