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Hi,i need to change in automatic the state of the agent, from not ready to ready, after the login on Cisco Agent Desktop GUI. It's possible?Thanks in advance,giovanna
Hello All ,i want to bring this matter to the discussion , i Hope it will Help .User hear busytone after 30 seconds when called (PSTN) is busy.In log file after 30 seconds, i find this error:!!ERROR!! -ConnectionManager- wait_AuDisconnectRequest :CI ...
Hi,it's possible launch an external executable (Es. .\smsclient.exe "3201234567" "SMSClient.exe Tested on %date% at %time%") from script .aef (not from CAD)?
I have to create a ticket on a db for that, I need to launch a file CreateTicketIVR.jar with input parameters Par1, Par2, Par5 ... and I will return an integer NrTicket. How can I run this file from expression editor? Where can I find more documenta...
Hi Anthony,i have developed a Java class how you said me. I receive the sms, if run application from Eclipse. But if I invoke this class from script .aef not operate. For an simply example i have also created an Notepad example but not open pop up wi...
Hi Anthony,i have developed a Java class how you said me. I receive the sms, if run application from Eclipse. But if I invoke this class from script .aef not operate. For an simply example i have also created an Notepad example but not open pop up wi...
