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Ross Stevenson
‎08-18-2017
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Member since ‎11-23-2009
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Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

Disabling the Video Calling

Created by in Collaboration Applications
07-10-2017
07-10-2017
Disabling the Video Calling drop down box also fixed this for me (Product Specific Configuration Lay...

Cheers for your answers guys,

Created by in Contact Center
02-08-2016
02-08-2016
Cheers for your answers guys, not what I was wanting to hear, but thanks all the same :)

CCX 10.6 Finesse. Phonebook Administration

Created by in Contact Center
02-05-2016
02-05-2016
We've currently rolled out a CCX 10.6 deployment and the contact centre agents are using the Finesse...

Magic, thats what I was after

Created by in Contact Center
11-26-2015
11-26-2015
Magic, thats what I was after Justin, have some stars :)

Any ideas people ? :)

Created by in IP Telephony and Phones
06-16-2014
06-16-2014
Any ideas people ? :)

SIP Calls one way audio after MIN-SE Expires

Created by in IP Telephony and Phones
06-09-2014
06-09-2014
We're running into an issue where our agents on a third party contact centre system are experiencing...

UCCX 7.0(1)SR05 and OS patch levels

Created by in IP Telephony and Phones
04-19-2013
04-19-2013
We're needing to upgrade our customers server so it has the latest windows patches. The server is cu...

UCCX 7. Calabrio LDAP Error messages

Created by in IP Telephony and Phones
03-27-2013
03-27-2013
We ended up getting the customer off this version and onto SR05, where the problems persisted and re...

Prompt Issue with Callback Script

Created by in Contact Center
03-06-2013
03-06-2013
Hi Scott, Yes as above, I added in a seperate Get digit string step in just to solely deal with gett...

Agent skills and competence levels UCCX 7.0(1)SR04

Created by in IP Telephony and Phones
01-14-2013
01-14-2013
I've dropped you a PM Aaron, thanks for taking a look.

Agent skills and competence levels UCCX 7.0(1)SR04

Created by in IP Telephony and Phones
01-11-2013
01-11-2013
Hi Aaron, Thanks for the response. Yea that view which you've highlighted there (called Skillsgrid) ...

CUCM 8.x and Asterisk

Created by in IP Telephony and Phones
05-10-2012
05-10-2012
Not sure whether you've sorted this yet Alex, but make sure the device pool on your SIP trunk contai...

Re: MLPP Calls over E1

Created by in IP Telephony and Phones
12-07-2011
12-07-2011
Alex, Test calls failed regardless of the IOS running on the gateway, rolled back to 12.4 and took t...

Re: MLPP Calls over E1

Created by in IP Telephony and Phones
12-06-2011
12-06-2011
The issue is with Cable & Wireless/THUS, as stated, works fine with BT.I'll try the different IOS le...

Re: MLPP Calls over E1

Created by in IP Telephony and Phones
12-05-2011
12-05-2011
Unfortunately the SP isn't being very helpful in this issue. I have a feeling that due to this SP no...
Public Statistics
Date Registered ‎11-23-2009 03:02 AM
Date Last Visited ‎08-18-2017 03:56 AM
Total Messages Posted 32
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