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- About Karthik Sivaram
10-12-2017
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Member since
07-10-2010
315
Posts
267
Helpful
41
Solutions
11-18-2014
06:33 AM
hi dlewis, I just tested this in the lab you will need to accept the security package... license boot module c2900 technology-package securityk9 & reload the router It should work thereafter. Hope this helps! Regards, Karthik Sivaram
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Created by
Karthik Sivaram
in IP Telephony and Phones
in IP Telephony and Phones
11-14-2014
05:48 AM
11-14-2014
05:48 AM
hi dlewis, Can you include a "show version" from your regards ? Regards, Karthik Sivaram
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Created by
Karthik Sivaram
in IP Telephony and Phones
in IP Telephony and Phones
09-13-2014
11:49 PM
09-13-2014
11:49 PM
hi , There was an enhancement request filed for this (CSCuo50166) . You can get in touch with your local Account team with your business requirement to have this fixed. Regards, Karthik Sivaram
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Created by
Karthik Sivaram
in IP Telephony and Phones
in IP Telephony and Phones
07-30-2014
09:54 PM
07-30-2014
09:54 PM
FAC is not supported on third party phones as of now. Regards, Karthik Sivaram
... View more
Created by
Karthik Sivaram
in IP Telephony and Phones
in IP Telephony and Phones
06-07-2014
11:52 PM
06-07-2014
11:52 PM
Micheal, In case you are interested you could follow up with your accounts team with your business requirements an Enhancement request for EAP/MD5 support on 8831 is open due to increasing customer requests for EAP/MD5 support on 8831 - CSCup25593. Regards, Karthik Sivaram
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Created by
Karthik Sivaram
in IP Telephony and Phones
in IP Telephony and Phones
05-12-2014
02:48 AM
05-12-2014
02:48 AM
Yes that is right similar to other voice gateways...
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Created by
Karthik Sivaram
in IP Telephony and Phones
in IP Telephony and Phones
05-12-2014
01:43 AM
05-12-2014
01:43 AM
look at Table 8 in the same doc under feature " Cisco Voice Gateway" that is where you need to look
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Created by
Karthik Sivaram
in IP Telephony and Phones
in IP Telephony and Phones
05-10-2014
09:51 AM
05-10-2014
09:51 AM
Great to know that !! So the NAT configuration on Digium possibly corrupted or fragmented the sip packets for ACK. We can see this if you can collect the packet captures I mentioned in my earlier post this will conclusively prove if there were fragmented / dropped packets when the ACK was sent to the Cisco side or the Cisco gateway didn't even receive it . Hope this helps! Regards, Karthik Sivaram
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Created by
Karthik Sivaram
in IP Telephony and Phones
in IP Telephony and Phones
05-10-2014
08:38 AM
05-10-2014
08:38 AM
Hello Carlos, The packet cap from the Digium does show ACKs being sent . Would you be able to collect 2 simultaneous packet captures one from the Digium and the other from the cisco gateway at the same time ? This will show us if the packets are fragmented or if the ack is not processed / received by the gateway also it will give us information on the timestamps for the exchanges on both ends . Here is the procedure to collect the packet capture from the cisco gateway :- http://www.cisco.com/c/en/us/support/docs/voice/h323/116078-technologies-technote-commandreference-00.html#anc5 Regards, Karthik Sivaram
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Created by
Karthik Sivaram
in IP Telephony and Phones
in IP Telephony and Phones
05-09-2014
11:15 PM
05-09-2014
11:15 PM
Hello, Yes it can be used as a Voice gateway . Look at this :- http://www.cisco.com/c/en/us/products/collateral/routers/887-integrated-services-router-isr/data_sheet_c78_459542.html Hope this helps! Regards, Karthik Sivaram
... View more
05-09-2014
11:06 PM
Hello Carlos, Here is the analysis of the traces.... Timestamp Node / Interface Device IP Direction Protocol Message Name TCP Handle / From Tag Call Ref / ID 05/09/2014 16:52:36.608 172.17.0.6 172.16.50.10 In SIP INVITE as12f8f5d4 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:36.620 172.17.0.6 172.17.0.3 Out SIP INVITE A424AFA0-1D7B AF81DF7A-D6F211E3-967988BC-FD349507@172.17.0.6 05/09/2014 16:52:36.620 172.17.0.6 172.16.50.10 Out SIP 100 Trying as12f8f5d4 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:36.624 172.17.0.6 172.17.0.3 In SIP 100 Trying A424AFA0-1D7B AF81DF7A-D6F211E3-967988BC-FD349507@172.17.0.6 05/09/2014 16:52:36.632 172.17.0.6 172.17.0.3 In SIP 180 Ringing A424AFA0-1D7B AF81DF7A-D6F211E3-967988BC-FD349507@172.17.0.6 05/09/2014 16:52:36.632 172.17.0.6 172.16.50.10 Out SIP 180 Ringing as12f8f5d4 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:39.140 172.17.0.6 172.17.0.3 In SIP 200 OK A424AFA0-1D7B AF81DF7A-D6F211E3-967988BC-FD349507@172.17.0.6 05/09/2014 16:52:39.144 172.17.0.6 172.17.0.3 In SIP SUBSCRIBE 844851~97a97412-a383-4ad3-9458-162b2737f313-47291175 AF81DF7A-D6F211E3-967988BC-FD349507@172.17.0.6 05/09/2014 16:52:39.148 172.17.0.6 172.17.0.3 Out SIP ACK A424AFA0-1D7B AF81DF7A-D6F211E3-967988BC-FD349507@172.17.0.6 05/09/2014 16:52:39.148 172.17.0.6 172.17.0.3 Out SIP 200 OK 844851~97a97412-a383-4ad3-9458-162b2737f313-47291175 AF81DF7A-D6F211E3-967988BC-FD349507@172.17.0.6 05/09/2014 16:52:39.148 172.17.0.6 172.17.0.3 Out SIP NOTIFY A424AFA0-1D7B AF81DF7A-D6F211E3-967988BC-FD349507@172.17.0.6 05/09/2014 16:52:39.152 172.17.0.6 172.17.0.3 In SIP 200 OK A424AFA0-1D7B AF81DF7A-D6F211E3-967988BC-FD349507@172.17.0.6 05/09/2014 16:52:39.152 172.17.0.6 172.16.50.10 Out SIP 200 OK as12f8f5d4 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:39.652 172.17.0.6 172.16.50.10 Out SIP 200 OK as12f8f5d4 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:40.652 172.17.0.6 172.16.50.10 Out SIP 200 OK as12f8f5d4 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:42.652 172.17.0.6 172.16.50.10 Out SIP 200 OK as12f8f5d4 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:46.652 172.17.0.6 172.16.50.10 Out SIP 200 OK as12f8f5d4 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:50.652 172.17.0.6 172.16.50.10 Out SIP 200 OK as12f8f5d4 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:54.652 172.17.0.6 172.16.50.10 Out SIP 200 OK as12f8f5d4 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:58.652 172.17.0.6 172.17.0.6 Out SIP BYE A424AFAC-1EC1 516d02ad77ed3cf82e1afbdd030cc1d1@172.17.0.6 05/09/2014 16:52:58.652 172.17.0.6 172.17.0.3 Out SIP BYE A424AFA0-1D7B AF81DF7A-D6F211E3-967988BC-FD349507@172.17.0.6 The 200 Ok is not being acknowledged by the Digium Gateway . Hence the call is dropped . Please check why the "Digium" side is not sending an ACK for this transaction. Hope this helps! Regards, Karthik Sivaram
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Created by
Karthik Sivaram
in IP Telephony and Phones
in IP Telephony and Phones
04-27-2014
02:20 AM
04-27-2014
02:20 AM
hi Danny, You could have a custom moh file uploaded on callmanger with the announcement. Here is the procedure :- https://supportforums.cisco.com/document/133596/configuring-custom-media-files-mohdocx Hope this helps! Regards, Karthik Sivaram
... View more
04-25-2014
11:58 PM
Hello, Please include the following details :- 1) Call flow 2) Is this issue seen for only pstn callers or internal callers as well? 3) What the full version of CUCM , Unity connection , IOS version on the router ? 4) Is this problem seen with only IPhone 5 phones or other phones ? 5) Please upload a "show ver" and "show run" from the IOS gateway? 6) what is the frequency of the problem you see ? Regards, Karthik Sivaram
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03-08-2014
04:38 AM
You might find this BE6000 Software Load Summary of use. Regards, Karthik Sivaram
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02-22-2014
01:21 AM
Yes 9971 and 9951 are also sip phones hence they do not show up. The cme sip is a basic sip registrar hence any sip phone ( including third phones) can register with it as long as it meets the SIP RFC . There is no "show" command to tell you about the sip phone models however you can check the document I have specified in my previous post to tell you about the phone models supported in the srst version 10. Regards, Karthik Sivaram
... View more
11-18-2014
hi dlewis, I just tested this in the lab you will need to accept the
security package... license boo...
09-13-2014
hi ,There was an enhancement request filed for this (CSCuo50166) . You
can get in touch with your lo...
06-07-2014
Micheal,In case you are interested you could follow up with your
accounts team with your business re...
05-12-2014
look at Table 8 in the same doc under feature " Cisco Voice Gateway"
that is where you need to look
05-10-2014
Great to know that !!So the NAT configuration on Digium possibly
corrupted or fragmented the sip pac...
05-10-2014
Hello Carlos,The packet cap from the Digium does show ACKs being sent .
Would you be able to collect...
05-09-2014
Hello,Yes it can be used as a Voice gateway . Look at this :-
http://www.cisco.com/c/en/us/products/...
05-09-2014
Hello Carlos,Here is the analysis of the traces.... Timestamp Node /
Interface Device IP Direction P...
04-27-2014
hi Danny, You could have a custom moh file uploaded on callmanger with
the announcement. Here is the...
04-25-2014
Hello,Please include the following details :-1) Call flow2) Is this
issue seen for only pstn callers...
Created by
Karthik Sivaram
in Unified Communications Infrastructure
03-02-2014
03-02-2014
Hello Ahmed, I looked at the debugs you attached . Looks like the fax
server is sending you 2 m line...
Public Statistics
| Date Registered | 07-10-2010 12:39 AM |
| Date Last Visited | 10-12-2017 10:22 PM |
| Total Messages Posted | 315 |
| Total Helpful Votes Received | 267 |
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