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- About Frank Janka
07-12-2019
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Member since
04-26-2013
45
Posts
5
Helpful
1
Solution
Created by
Frank Janka
in IP Telephony and Phones
in IP Telephony and Phones
07-05-2019
06:11 AM
07-05-2019
06:11 AM
Hi, I am using CUCM 12.x and Jabber 12.6 and we have the problem that you canßt use a different number in SNR than in EaC. Does anyone know that this should work?
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05-16-2019
06:24 AM
Hi, my customer is complaining that the Jabra 920 Headsets are freezing at the 7841 and 8851 phones. They are connected via Jabra Link cable. Only unplugging ang plug it in again helps sometimes. Does anyone know this problem?
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- Tags:
- headset
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Created by
Frank Janka
in IP Telephony and Phones
in IP Telephony and Phones
05-14-2019
01:06 AM
05-14-2019
01:06 AM
Thanks, so this will mean that any other headset like Plantronics or Jabra will also not work. Will it work on a 8851 phone?
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Created by
Frank Janka
in IP Telephony and Phones
in IP Telephony and Phones
05-13-2019
07:40 AM
05-13-2019
07:40 AM
Hi, a customer uses the folowing type of headsets: 561 Wireless Single Headset, Standard Base Station on the folowing phones: 7841 / 8851 The cutomer is complaining about the lack of the feature that there is no ring tone inside the headset. At the moment there is only the phone ringing. Is that true? Is there no internal tone?
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- Tags:
- headset
Labels:
Created by
Frank Janka
in IP Telephony and Phones
in IP Telephony and Phones
11-06-2018
04:27 AM
11-06-2018
04:27 AM
Hi,
is there information about the used chips on Cisco Hardware? VGxxx or ISRxxxx?
I am asking because of the embeded spyware in these chips.
https://thinkcomputers.org/chinese-government-using-supermicro-motherboards-to-spy-on-u-s-allegedly/
Regards
Frank
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- Tags:
- security
Labels:
Created by
Frank Janka
in IP Telephony and Phones
in IP Telephony and Phones
10-20-2017
02:13 AM
10-20-2017
02:13 AM
Hi,
we have installed a Gigaset N510 SIP DECT device on an CUCM r10 cluster. In the DECT base I can only insert the IP of the publisher. In case of an error with the connection to the publisher the phone is not able to connect to a subscriber.
Is there any solution to make this work?
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Created by
Frank Janka
in IP Telephony and Phones
in IP Telephony and Phones
08-12-2016
05:26 AM
08-12-2016
05:26 AM
Hi,
I have the problem that a DECT phone behind a ATA190 does ring poorly. The ringtone is delayed, than it stops ringing, than it starts again after 5 seconds. Than the display goes into onhook mode. When you hook off you got the call.
It seems that the ringing signal issn´t recognized correctly from the DECT phone.
Any Ideas?
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07-20-2015
06:58 AM
Hi Manish, what do I have to do after the change of the timer? Is there something I muss do after I changed the timer? Thank you
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Created by
Frank Janka
in IP Telephony and Phones
in IP Telephony and Phones
07-16-2015
06:53 AM
07-16-2015
06:53 AM
Hi,, we are using the 8961 phones in our company. Some phones have shared lines. On these phones I can change my "identity" by pressing the line buttons. After pressing it the active line gets a blue handset symbol. When I do this on a 7965 phone I get instantly a dial tone and I can dial a number. Can I change the behaviour to the one like on the 8961 phones? Thank you
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Created by
Frank Janka
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
11-13-2014
06:17 AM
11-13-2014
06:17 AM
Nice tut. I have one question about the behavior how the SNR caller is presented to internal users: When I configure a mobile number for SNR and I call from this mobile to an internal phone the called person sees my internal DN not the mobile number. So they think I am in the office. When they call back only my internal phone rings. It doesn´t matter if the SNR is on or off....
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09-24-2014
01:15 AM
Thanks Brian, this was the right way. Without using MTPs the error is gone.
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Created by
Frank Janka
in IP Telephony and Phones
in IP Telephony and Phones
09-24-2014
01:14 AM
09-24-2014
01:14 AM
Hi, I´ve got a request from a user who wants to see who picked the call from the hunt group. When a user is member of a hunt group an gets a call from for the group and doens´t answer it, he will get an unanswered call in his call history. How can he be sure that the call has been answered by another group member? In the call histroy entry is a little man symbol mit an arrow. Has this any meaning? Thank you in advance
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- Tags:
- cucm
- hunt pilot
Labels:
Created by
Frank Janka
in IP Telephony and Phones
in IP Telephony and Phones
07-30-2014
06:07 AM
07-30-2014
06:07 AM
Hi, I have got a problem with recording at a CUCM 9. The problem only occurs when a call comes/goes directly from the PSTN to the recorded phone. In this case the call gets recorded normally and after 2.40 minutes we get a drop of every 2nd packet. Internal calls are not affected. Also when a internal phone is called from PSTN and gets transfered to a recorded phone it works fine. We proved that the problem is not on the ANDTek side. I figured out that the streams are going over the MTPs and when this happens the recordings are going bad. Any Ideas? Kind regards Frank
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- Tags:
- ANDTek
Labels:
Created by
Frank Janka
in IP Telephony and Phones
in IP Telephony and Phones
07-15-2014
03:44 AM
07-15-2014
03:44 AM
I have this symptom on some phones. When a button is pressed, for example the settings button, the phone does nothing. Also when I try to dial a number. After a few seconds the pressed buttons are executed delayed. After a reset of the phone, the problem is gone for a while. We are using CUCM 9.1.2.10000-28 and the firmware sip8961.9-3-4-24
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Created by
Frank Janka
in IP Telephony and Phones
07-05-2019
07-05-2019
Hi, I am using CUCM 12.x and Jabber 12.6 and we have the problem that
you canßt use a different numb...
Created by
Frank Janka
in Collaboration Applications
05-24-2019
05-24-2019
Thank you, can you tell me the maximum length?
Created by
Frank Janka
in Collaboration Applications
05-23-2019
05-23-2019
Hi, ts there some information sheet about the maximum length of the
Welcome message? How long can th...
05-16-2019
Hi, my customer is complaining that the Jabra 920 Headsets are freezing
at the 7841 and 8851 phones....
05-14-2019
Thanks, so this will mean that any other headset like Plantronics or
Jabra will also not work. Will ...
05-13-2019
Hi, a customer uses the folowing type of headsets: 561 Wireless Single
Headset, Standard Base Statio...
11-06-2018
Hi, is there information about the used chips on Cisco Hardware? VGxxx
or ISRxxxx? I am asking becau...
Created by
Frank Janka
in Collaboration Applications
10-24-2018
10-24-2018
Thanks for the information. Would it be possible to increase the amount
of pickup messages in Jabber...
Created by
Frank Janka
in Collaboration Applications
10-23-2018
10-23-2018
Hi, I have customer comming from an classic pbx system. In this system
it was possible to select whi...
Created by
Frank Janka
in Collaboration Applications
10-23-2018
10-23-2018
Thank you that is good to hear. But what about Android phones? There is
the same behaviour.
Created by
Frank Janka
in TelePresence and Video Infrastructure
10-08-2018
10-08-2018
Hi, the used version fo CMS is 2.4. And it works with firefox an some
PCs on other not. Is there a C...
Created by
Frank Janka
in TelePresence and Video Infrastructure
10-08-2018
10-08-2018
Hi, is there any news about this? My customer has the same problem.
Chrome works fine but Firefox no...
Created by
Frank Janka
in Collaboration Applications
09-12-2018
09-12-2018
Hi, I got a customer with Jabber Mobile. There is the behavior that when
you ge a call on your desk ...
Created by
Frank Janka
in Collaboration Applications
08-13-2018
08-13-2018
Hi, my customer is complaining about the missing syncroniation between
the Desktop phone and Jabber ...
Public Statistics
| Date Registered | 04-26-2013 03:32 AM |
| Date Last Visited | 07-12-2019 06:11 AM |
| Total Messages Posted | 45 |
| Total Helpful Votes Received | 5 |
