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About amir.ayub
02-17-2021
amir.ayub
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03-09-2008
35
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Re: VXML gateway doesn't load the WAV file from Nuance Speech Server (NSS)
Created by
amir.ayub
in
Contact Center
01-21-2020
01-21-2020
How did you resolve the ip host issue on VXML gateway? we are facing the same issue and getting the ...
Re: VVB settings to define the system and session memory when using <record> element to capture the recorded audio
Created by
amir.ayub
in
Contact Center
06-18-2019
06-18-2019
Hi, Did you get the required information? We are about to migrate from VXML gateways to VVB and one ...
Re: Auto Answer with Finesse on UCCX v11.5
Created by
amir.ayub
in
Contact Center
10-23-2017
10-23-2017
I also have the same question. !!
I am unable to monitor the
Created by
amir.ayub
in
Contact Center
09-08-2016
09-08-2016
I am unable to monitor the agents and below error is coming: INFO | jvm 1 | 2016/09/08 19:14:58 | - ...
UCCX-Finesse WraupData passing to Metadata Tagging of Recordings in WFO-QM (Calabrio)
Created by
amir.ayub
in
Contact Center
09-06-2016
09-06-2016
Hi, I am running UCCX 11 and trying to do tagging for call wrap up data in QM with each call. Finess...
Hi Ben, Good to see that
Created by
amir.ayub
in
Contact Center
09-06-2016
09-06-2016
Hi Ben, Good to see that metadata keys are working fine for you between finesse and AQM. I am trying...
Hi,We have same challenge.
Created by
amir.ayub
in
Contact Center
09-18-2015
09-18-2015
Hi,We have same challenge. Can you please share your experience.
Cisco CIM WEB Server in DMZ without domain
Created by
amir.ayub
in
Unified Communications Infrastructure
09-17-2015
09-17-2015
We need to deploy Cisco CIM version 9.x. Application server will be part of UCCE domain and will be ...
Finesse Fail over to secondary node
Created by
amir.ayub
in
Contact Center
09-04-2015
09-04-2015
One of our clients is using PCCE 10.5. According to finesse guide If primary finesse server due to a...
Any body tried this ??
Created by
amir.ayub
in
Collaboration, Voice and Video Documents
08-11-2015
08-11-2015
Any body tried this ??
Hi,As per Pcce Admin guide V
Created by
amir.ayub
in
Contact Center
05-20-2015
05-20-2015
Hi,As per Pcce Admin guide V 9.x EM is not supported with Finesse version 9.1. But supported with fi...
ICM SIP Dialer " Error While Dialing"
Created by
amir.ayub
in
Contact Center
04-29-2013
04-29-2013
Hi Friends,One of our customer is using ICM SIP Dialer and running an IVR based campaign. I was extr...
Cisco Agent Desktop incorrect stats Agent Statistics Display
Created by
amir.ayub
in
Contact Center
04-25-2013
04-25-2013
Hi,Did you able to solve this issue. I am getting the same issue as CSD is showing the wrong stats f...
Error Upgrading ICM from 7.2.4 to 8.5.2 on Windows 2008 R2
Created by
amir.ayub
in
Contact Center
03-27-2013
03-27-2013
Hi,Issue has been resolved after running the language pack and selecting the EN-US. After that Patch...
Re: CVP 9.0(1) New features and changes
Created by
amir.ayub
in
Collaboration, Voice and Video Documents
07-19-2012
07-19-2012
Good work and thanks for sharingAmir Ayub
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Public Statistics
Date Registered
03-09-2008
01:44 AM
Date Last Visited
02-17-2021
12:04 AM
Total Messages Posted
35