Dear Guys,I have a CCX 9 server integrated with CUCM 9 and also non cisco based/Third party phones (SNOM IP Phones) as agent for CCX server. when i try to log in to CAD software with User ID and password that assigned to SNOM phone  i got JTAPI error...

HiI have defined hunt groups in CUCM and connect calls from voice gateway to these pilot numbers. I want to know who has picked up the phone from that pilot.Can you please guide me with correct tcl command?I have tried the following code:set outgoing...