Hello,we have a VOIP system based on CCM 4.2(3) for HQ and some branches. Corporate directory can search for HQ and branches. We want to make some new menius so we can search separately for HQ and branches like: Corporate directory - HQBranch 1 - use...

Hello,We have a voip infrastructure based on CCM 4.2 and a small call center. We have a problem with a caller who is bothering the CC collegues and I want to block his calls. Is there a way to block calls if I know from what number he's calling or to...

Hello,I've bought a 3g card from Cisco for testing and I'm having problems connecting the card to the 3g network. I've configured the card as I found on the cisco website. When I try to send data over the cell link the card makes the call to the BSS(...

Hello all,I have a Unified Call Manager 4.2 based VOIP network and a Call Center project based on this. I bought a 0800 number for incoming call to the CC. That 0800 number is just a virtual number, the calls from that number are entering my system t...