08-26-2008 06:51 AM - edited 03-14-2019 02:46 AM
Hello,
I have an Unified Communication Manager v4.2 installed and I want to buy the Cisco IPIVR software. Can you please tell me what version of IPIVR I need that would be compatible with UCM4.2 ?
Also do I need to purchase any other software besides IPIVR?
Thank you,
Marian C
Solved! Go to Solution.
08-26-2008 07:24 AM
Marian,
The compatibility matrix list these version of IP/IVR as being compatible with the CUCM 4.2 - 3.3(4), 4.0(3) and 4.0(4)
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp1604955
Other software would depend on what you are looking to accomplish.
The CRS compatibility matrix is here:
Regards,
Michael.
08-26-2008 07:24 AM
From the IPCC matrix, the following IPIVR version are compatible with 4.2(3) and 4.2(1):
4.0(5a)
4.0(4)
4.0(3)
3.5(4)
HTH
08-26-2008 07:24 AM
Marian,
The compatibility matrix list these version of IP/IVR as being compatible with the CUCM 4.2 - 3.3(4), 4.0(3) and 4.0(4)
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp1604955
Other software would depend on what you are looking to accomplish.
The CRS compatibility matrix is here:
Regards,
Michael.
08-26-2008 10:10 PM
Hi,
thank you for your help. I just need basic IVR functions(respond with pre-recorded audio and direct callers via a menu) so I think that IPIVR is enough to accomplish this.
Marian C
08-26-2008 07:24 AM
From the IPCC matrix, the following IPIVR version are compatible with 4.2(3) and 4.2(1):
4.0(5a)
4.0(4)
4.0(3)
3.5(4)
HTH
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