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edwin.ramana
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About edwin.ramana
01-12-2022
edwin.ramana
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Member since
04-17-2017
81
Posts
2
Helpful
1
Solution
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Latest Contributions by edwin.ramana
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How to Redirect to Specific Page of ECE Inside Finesse Gadget
Created by
edwin.ramana
in
Contact Center
01-05-2022
01-05-2022
Hi,I have a question regarding ECE on finesse gadget. If we're using lite agent on the browser, we c...
ECE get email transcript
Created by
edwin.ramana
in
Contact Center
09-30-2020
09-30-2020
Is there any way to get ECE email transcript? There's an API for chat transcript:https://pubhub.devn...
ECE Login API
Created by
edwin.ramana
in
Contact Center
09-17-2020
09-17-2020
Hi, I tried to use the ECE login API to get the X-egain-session to use the interaction API but I got...
ECE post chat survey outside of the sample webchat
Created by
edwin.ramana
in
Contact Center
06-10-2020
06-10-2020
Hi,emailIs it possible to implement the ECE post chat survey outside of the sample webchat?For examp...
Remote Expert Mobile Cordova Support
Created by
edwin.ramana
in
Audio and Video Endpoints
10-23-2018
10-23-2018
Does Remote Expert mobile support applications which are built using Phone Gap/ Apache Cor.do.v.a? T...
Re: REM client side receive call
Created by
edwin.ramana
in
Audio and Video Endpoints
08-14-2018
08-14-2018
Hi Rob, Is there any documentation for that? Regards, Edwin R
Re: REM Problem with Media Broker
Created by
edwin.ramana
in
Audio and Video Endpoints
08-14-2018
08-14-2018
Hi Rob, The media broker is up and running. It doesn't always happen. It happens on iOS, Android, an...
REM Problem with Media Broker
Created by
edwin.ramana
in
Audio and Video Endpoints
08-09-2018
08-09-2018
I got this error that says "problem with media broker" on Android What's the cause of this error? Is...
REM client side receive call
Created by
edwin.ramana
in
Audio and Video Endpoints
08-06-2018
08-06-2018
There's a receive call function on client side. But how can client get a call using rem? Regards, Ed...
Re: REM IOS undefined symbol for architecture arm64
Created by
edwin.ramana
in
Audio and Video Endpoints
08-06-2018
08-06-2018
Hi Rob, That's not the solution for this problem but I've fixed the problem now. I need to add video...
REM IOS undefined symbol for architecture arm64
Created by
edwin.ramana
in
Audio and Video Endpoints
08-03-2018
08-03-2018
I tried to use REM advanced sdk for iOS 11.6 ES 8 But when I replaced the old 11.5 sdk and compile t...
REM Remote Video Resolution
Created by
edwin.ramana
in
Audio and Video Endpoints
07-06-2018
07-06-2018
We can change the resolution configuration of the remote video on REAS.But, Is there any way for the...
Re: video and preview views rendering green
Created by
edwin.ramana
in
Audio and Video Endpoints
07-04-2018
07-04-2018
Hi Rob,I tried this method but the onSurfaceRenderingStarted() never get called when the media is al...
Re: Resize video on iOS
Created by
edwin.ramana
in
Audio and Video Endpoints
04-10-2018
04-10-2018
Hi Rob,Thanks for responding,I'm just curious because I tried to resize the uiview for the video usi...
Re: Open new window when pushed url received from cobrowse
Created by
edwin.ramana
in
Audio and Video Endpoints
04-10-2018
04-10-2018
Hi Rob,Yes, this is still an issue for me.So, right now we are using rem advanced sdk 11.6.Yes, we a...
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Public Statistics
Date Registered
04-17-2017
08:31 PM
Date Last Visited
01-12-2022
10:05 PM
Total Messages Posted
81
Total Helpful Votes Received
2
Helpful Votes From
User
Helpful Count
Anonymous
2
See all >