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Hi,I have a question regarding ECE on finesse gadget. If we're using lite agent on the browser, we can redirect to specifc page using url like thesse:https://10.254.173.24/system/web/apps/liteagent/#activity/658228https://10.254.173.24/system/web/app...
Is there any way to get ECE email transcript? There's an API for chat transcript:https://pubhub.devnetcloud.com/media/enterprise-chat-and-email/docs/guides/interaction-api-developer-guide/db/db4/classclientapplications_1_1pages_1_1asyncmessaging_1_1_...
Hi,emailIs it possible to implement the ECE post chat survey outside of the sample webchat?For example on facebook messenger.Can I use this API(attached)? What is SID?Best Regards,Edwin R
Does Remote Expert mobile support applications which are built using Phone Gap/ Apache Cor.do.v.a?
The word Cor.do.v.a is blocked here, I don't know why.
Regards,
Edwin R
I got this error that says "problem with media broker" on Android
What's the cause of this error?
Is there any callback that will be called on client side to handle this error when this error occurs?
Regards,
Edwin R
Hi,How can we keep the session of the guest user alive?If we're using JWT to get an access token, there's no refresh token to refresh the access token.
What if we re-generate the jwt token using the same client id, secret, and sub. Will webex keep th...
Hi Rob,
The media broker is up and running.
It doesn't always happen. It happens on iOS, Android, and Web.
Sometimes it happens, sometimes it doesn't.
Regards,
Edwin R
Hi Rob,
That's not the solution for this problem but I've fixed the problem now.
I need to add videotoolbox.framewok for REM 11.6, I don't need to add that framework on older release(REM 10.6&11.5).
But it's not stated on Cisco Remote Expert Mobile...
Hi Rob,I tried this method but the onSurfaceRenderingStarted() never get called when the media is already streamed.Do you have any idea?ThxRegards,Edwin R
