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- About edwin.ramana
06-26-2019
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Member since
04-17-2017
77
Posts
2
Helpful
1
Solution
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
10-23-2018
07:06 PM
10-23-2018
07:06 PM
Does Remote Expert mobile support applications which are built using Phone Gap/ Apache Cor.do.v.a?
The word Cor.do.v.a is blocked here, I don't know why.
Regards,
Edwin R
... View more
- Tags:
- remote expert Mobile
Labels:
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
08-14-2018
07:54 PM
08-14-2018
07:54 PM
Hi Rob,
Is there any documentation for that?
Regards,
Edwin R
... View more
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
08-14-2018
07:53 PM
08-14-2018
07:53 PM
Hi Rob,
The media broker is up and running.
It doesn't always happen. It happens on iOS, Android, and Web.
Sometimes it happens, sometimes it doesn't.
Regards,
Edwin R
... View more
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
08-09-2018
05:16 AM
08-09-2018
05:16 AM
I got this error that says "problem with media broker" on Android
What's the cause of this error?
Is there any callback that will be called on client side to handle this error when this error occurs?
Regards,
Edwin R
... View more
Labels:
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
08-06-2018
11:54 PM
08-06-2018
11:54 PM
There's a receive call function on client side.
But how can client get a call using rem?
Regards,
Edwin R
... View more
- Tags:
- rem
Labels:
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
08-06-2018
01:47 AM
08-06-2018
01:47 AM
Hi Rob,
That's not the solution for this problem but I've fixed the problem now.
I need to add videotoolbox.framewok for REM 11.6, I don't need to add that framework on older release(REM 10.6&11.5).
But it's not stated on Cisco Remote Expert Mobile Advanced Developer's Guide, Release 11.6 (1)
Regards,
Edwin R
... View more
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
08-03-2018
01:23 AM
08-03-2018
01:23 AM
I tried to use REM advanced sdk for iOS 11.6 ES 8
But when I replaced the old 11.5 sdk and compile the app xcode shows this error
Ld /Users/msi/Library/Developer/Xcode/DerivedData/REMDanamon-frtdfcaplqqfnpeenyzvoneiubsi/Build/Intermediates.noindex/REM6ES4.build/Debug-iphoneos/REM6ES4.build/Objects-normal/arm64/REM6ES4 normal arm64 cd /Users/msi/Desktop/REM6ES4 export IPHONEOS_DEPLOYMENT_TARGET=8.0 export PATH="/Users/msi/Desktop/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/Developer/usr/bin:/Users/msi/Desktop/Xcode.app/Contents/Developer/usr/bin:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin" /Users/msi/Desktop/Xcode.app/Contents/Developer/Toolchains/XcodeDefault.xctoolchain/usr/bin/clang -arch arm64 -isysroot /Users/msi/Desktop/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/Developer/SDKs/iPhoneOS11.2.sdk -L/Users/msi/Library/Developer/Xcode/DerivedData/REMDanamon-frtdfcaplqqfnpeenyzvoneiubsi/Build/Products/Debug-iphoneos -L/Users/msi/Desktop/assist_ios_sdk -F/Users/msi/Library/Developer/Xcode/DerivedData/REMDanamon-frtdfcaplqqfnpeenyzvoneiubsi/Build/Products/Debug-iphoneos -F/Users/msi/Desktop/REM6ES4/target/lib -F/Users/msi/Desktop/REM6ES4/Frameworks -filelist /Users/msi/Library/Developer/Xcode/DerivedData/REMDanamon-frtdfcaplqqfnpeenyzvoneiubsi/Build/Intermediates.noindex/REM6ES4.build/Debug-iphoneos/REM6ES4.build/Objects-normal/arm64/REM6ES4.LinkFileList -Xlinker -no_pie -miphoneos-version-min=8.0 -dead_strip -Xlinker -object_path_lto -Xlinker /Users/msi/Library/Developer/Xcode/DerivedData/REMDanamon-frtdfcaplqqfnpeenyzvoneiubsi/Build/Intermediates.noindex/REM6ES4.build/Debug-iphoneos/REM6ES4.build/Objects-normal/arm64/REM6ES4_lto.o -Xlinker -no_deduplicate -fobjc-arc -fobjc-link-runtime -ObjC -lc++ -framework ACBClientSDK -framework WebKit -framework MobileCoreServices -framework ImageIO -lAssistSDK -framework GLKit -lsqlite3 -lc++ -framework Foundation -framework MediaPlayer -framework SystemConfiguration -licucore -framework CFNetwork -framework Security -framework OpenGLES -framework CoreVideo -framework CoreMedia -framework QuartzCore -framework AudioToolbox -framework AVFoundation -framework UIKit -framework CoreGraphics -Xlinker -dependency_info -Xlinker /Users/msi/Library/Developer/Xcode/DerivedData/REMDanamon-frtdfcaplqqfnpeenyzvoneiubsi/Build/Intermediates.noindex/REM6ES4.build/Debug-iphoneos/REM6ES4.build/Objects-normal/arm64/REM6ES4_dependency_info.dat -o /Users/msi/Library/Developer/Xcode/DerivedData/REMDanamon-frtdfcaplqqfnpeenyzvoneiubsi/Build/Intermediates.noindex/REM6ES4.build/Debug-iphoneos/REM6ES4.build/Objects-normal/arm64/REM6ES4
ld: warning: directory not found for option '-F/Users/msi/Desktop/REM6ES4/target/lib' ld: warning: -no_pie ignored for arm64 Undefined symbols for architecture arm64: "_kVTCompressionPropertyKey_ProfileLevel", referenced from: webrtc::H264VideoToolboxEncoder::ConfigureCompressionSession() in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTCompressionPropertyKey_AllowFrameReordering", referenced from: webrtc::H264VideoToolboxEncoder::ConfigureCompressionSession() in ACBClientSDK(h264_video_toolbox_encoder.o) "_VTCompressionSessionCreate", referenced from: webrtc::H264VideoToolboxEncoder::ResetCompressionSession() in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTCompressionPropertyKey_DataRateLimits", referenced from: webrtc::H264VideoToolboxEncoder::SetEncoderBitrateBps(unsigned int) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTCompressionPropertyKey_MaxKeyFrameInterval", referenced from: webrtc::H264VideoToolboxEncoder::ConfigureCompressionSession() in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Baseline_4_0", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTCompressionPropertyKey_AverageBitRate", referenced from: webrtc::H264VideoToolboxEncoder::SetEncoderBitrateBps(unsigned int) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Main_4_0", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Baseline_3_1", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Baseline_3_2", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Baseline_4_1", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_VTCompressionSessionInvalidate", referenced from: webrtc::H264VideoToolboxEncoder::DestroyCompressionSession() in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Baseline_4_2", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTEncodeFrameOptionKey_ForceKeyFrame", referenced from: webrtc::H264VideoToolboxEncoder::Encode(webrtc::VideoFrame const&, webrtc::CodecSpecificInfo const*, std::_1::vector<webrtc::FrameType, std::_1::allocator<webrtc::FrameType> > const*) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Baseline_5_0", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_VTCompressionSessionGetPixelBufferPool", referenced from: webrtc::H264VideoToolboxEncoder::Encode(webrtc::VideoFrame const&, webrtc::CodecSpecificInfo const*, std::_1::vector<webrtc::FrameType, std::_1::allocator<webrtc::FrameType> > const*) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Baseline_5_2", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Baseline_5_1", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Main_AutoLevel", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_High_4_0", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_VTCompressionSessionEncodeFrame", referenced from: webrtc::H264VideoToolboxEncoder::Encode(webrtc::VideoFrame const&, webrtc::CodecSpecificInfo const*, std::_1::vector<webrtc::FrameType, std::_1::allocator<webrtc::FrameType> > const*) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_High_3_2", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_High_4_1", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTCompressionPropertyKey_MaxKeyFrameIntervalDuration", referenced from: webrtc::H264VideoToolboxEncoder::ConfigureCompressionSession() in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_High_4_2", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_High_5_0", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTDecompressionPropertyKey_RealTime", referenced from: webrtc::H264VideoToolboxDecoder::ResetDecompressionSession() in ACBClientSDK(h264_video_toolbox_decoder.o) "_kVTProfileLevel_H264_High_5_1", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_High_5_2", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Baseline_AutoLevel", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Main_3_1", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Main_5_0", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_VTDecompressionSessionDecodeFrame", referenced from: webrtc::H264VideoToolboxDecoder::Decode(webrtc::EncodedImage const&, bool, webrtc::RTPFragmentationHeader const*, webrtc::CodecSpecificInfo const*, long long) in ACBClientSDK(h264_video_toolbox_decoder.o) "_kVTProfileLevel_H264_Main_4_2", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Main_5_1", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Main_4_1", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_High_AutoLevel", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Main_5_2", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_High_3_1", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Baseline_3_0", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_VTSessionSetProperty", referenced from: webrtc::H264VideoToolboxDecoder::ResetDecompressionSession() in ACBClientSDK(h264_video_toolbox_decoder.o) internal::SetVTSessionProperty(void const*, __CFString const*, int) in ACBClientSDK(h264_video_toolbox_encoder.o) internal::SetVTSessionProperty(void const*, __CFString const*, unsigned int) in ACBClientSDK(h264_video_toolbox_encoder.o) internal::SetVTSessionProperty(void const*, __CFString const*, bool) in ACBClientSDK(h264_video_toolbox_encoder.o) internal::SetVTSessionProperty(void const*, __CFString const*, __CFString const*) in ACBClientSDK(h264_video_toolbox_encoder.o) webrtc::H264VideoToolboxEncoder::SetEncoderBitrateBps(unsigned int) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Main_3_2", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTCompressionPropertyKey_RealTime", referenced from: webrtc::H264VideoToolboxEncoder::ConfigureCompressionSession() in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_High_3_0", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_kVTProfileLevel_H264_Main_3_0", referenced from: internal::ExtractProfile(cricket::VideoCodec const&) in ACBClientSDK(h264_video_toolbox_encoder.o) "_VTDecompressionSessionCreate", referenced from: webrtc::H264VideoToolboxDecoder::ResetDecompressionSession() in ACBClientSDK(h264_video_toolbox_decoder.o) "_VTDecompressionSessionInvalidate", referenced from: webrtc::H264VideoToolboxDecoder::DestroyDecompressionSession() in ACBClientSDK(h264_video_toolbox_decoder.o) ld: symbol(s) not found for architecture arm64 clang: error: linker command failed with exit code 1 (use -v to see invocation)
any idea?
Thx
... View more
Labels:
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
07-06-2018
02:25 AM
07-06-2018
02:25 AM
We can change the resolution configuration of the remote video on REAS. But, Is there any way for the application to know the resolution of the remote video? I'm using the rem advanced sdk 11.6 on android. Regards, Edwin R
... View more
- Tags:
- advanced_sdk
- rem
Labels:
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
07-04-2018
07:37 PM
07-04-2018
07:37 PM
Hi Rob, I tried this method but the onSurfaceRenderingStarted() never get called when the media is already streamed. Do you have any idea? Thx Regards, Edwin R
... View more
04-10-2018
07:26 PM
Hi Rob, Thanks for responding, I'm just curious because I tried to resize the uiview for the video using uipinchgesture, the video size is changing but it doesn't fully follow the uiview. Sometimes it's bigger than the uiview, sometimes it's smaller. So I think maybe there's a work around for this problem. Regards, Edwin R
... View more
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
04-10-2018
12:56 AM
04-10-2018
12:56 AM
Hi Rob, Yes, this is still an issue for me. So, right now we are using rem advanced sdk 11.6. Yes, we are using co browse only from remote expert assist and advanced sdk for the video call. The agent is using cisco finesse from his web browser. Yes, it's on the consumer side. So, the problem is when we're in cobrowse mode and the agent push a url to the client, it redirects the client's current tab on his/her browser to the pushed url so because of that, the call is disconnected. I want the url to be opened on new tab. Regards, Edwin R
... View more
03-11-2018
08:02 PM
I can resize the remote video on android and web using pinch gesture while call is connected. Both of them have the same behavior where the remote video's size will follow the container's size(div element on web and layout on android) so I thought that it would be the same on iOS. But when I change the size of the UIView, sometimes the size of the remote video doesn't match the UIView. Any idea? Regards, Edwin R
... View more
Labels:
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
02-22-2018
04:36 AM
02-22-2018
04:36 AM
Is it possible to open the url from cobrowse on another window? Right now, it redirects the current window to the url page. I want the url to be opened on a new window. Regards Edwin R
... View more
Labels:
Created by
edwin.ramana
in Audio and Video Endpoints
in Audio and Video Endpoints
02-21-2018
05:57 PM
02-21-2018
05:57 PM
Hi Rach, Did you mean gradle? yes, I already did that. The thing is, sometimes it's working sometimes it's not but whenever I tried using android 6. It's always working. Regards, Edwin R
... View more
Created by
edwin.ramana
in Audio and Video Endpoints
10-23-2018
10-23-2018
Does Remote Expert mobile support applications which are built using
Phone Gap/ Apache Cor.do.v.a? T...
08-14-2018
Hi Rob, The media broker is up and running. It doesn't always happen. It
happens on iOS, Android, an...
08-09-2018
I got this error that says "problem with media broker" on Android What's
the cause of this error? Is...
08-06-2018
There's a receive call function on client side. But how can client get a
call using rem? Regards, Ed...
Created by
edwin.ramana
in Audio and Video Endpoints
08-06-2018
08-06-2018
Hi Rob, That's not the solution for this problem but I've fixed the
problem now. I need to add video...
Created by
edwin.ramana
in Audio and Video Endpoints
08-03-2018
08-03-2018
I tried to use REM advanced sdk for iOS 11.6 ES 8 But when I replaced
the old 11.5 sdk and compile t...
07-06-2018
We can change the resolution configuration of the remote video on
REAS.But, Is there any way for the...
Created by
edwin.ramana
in Audio and Video Endpoints
07-04-2018
07-04-2018
Hi Rob,I tried this method but the onSurfaceRenderingStarted() never get
called when the media is al...
04-10-2018
Hi Rob,Thanks for responding,I'm just curious because I tried to resize
the uiview for the video usi...
Created by
edwin.ramana
in Audio and Video Endpoints
04-10-2018
04-10-2018
Hi Rob,Yes, this is still an issue for me.So, right now we are using rem
advanced sdk 11.6.Yes, we a...
03-11-2018
I can resize the remote video on android and web using pinch gesture
while call is connected. Both o...
Created by
edwin.ramana
in Audio and Video Endpoints
02-22-2018
02-22-2018
Is it possible to open the url from cobrowse on another window?Right
now, it redirects the current w...
Public Statistics
| Date Registered | 04-17-2017 08:31 PM |
| Date Last Visited | 06-26-2019 12:04 AM |
| Total Messages Posted | 77 |
| Total Helpful Votes Received | 2 |
