Hi All,
i would like to understand how dtmf works in ucce environment
lets consider i have a PM script which prompts for press 1 for sales and 2 for support ..Now when user selects 1 how it passes from ingress to vxml gateway and now how vxml ga...
Hi, i would like to to know how long does it take for dcloud lab to come up ,I scheduled one lab and it’s been more than 30 minutes but still shows as starting can you please send the procedure to use dcloud for pcce
From the given logs we can see TElco is passing in-band info that means Telco is sending ring back tone to Genesys server
LOGS FROM UK GW:================00994: *Jun 9 15:49:12.220: //69/9488710C8073/CCAPI/cc_api_call_cut_progress:06/09 16:48:27.983 ...
Hi Sanjay,
Please get the logs for below debugs from both the CUBEs
debug ccsip message
debug voip ccapi inout
debug isdn q931
Please make sure you setup logging buffer and then collect the logs
Please share the logs along with calling and called...
