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Hello, I'm running a callback script on uccx 8.5 and its working great, no issues, I'm trying to get it working on a seperate uccx 8.02 machine and it's erroring out in the unsuccessful branch of the place call statement. I have checked the calling s...
Hello, I’m using the place call step in script 1 to land in script 2. I’m able to pass variables using the session steps from script 1 to script 2 by:Script1 – Get Contact Info and Set Session InfoScript2 – Get Contact Info and Get Session InfoThis ...
Hello, I have a working script running on UCCX version 8.5. I have another box running uccx 8.02. Is there a way to open a 8.5 script on a machine running 8.02? Is there a conversion tool from 8.5 to 8.02? When I try to open the 8.5 script on the ...
Hello, I’m looking for a template script that will guide me through the following: •1) From a web page enter a phone number you want to be called at. •2) After clicking a submit key using an http trigger a phantom call will be made to the “...
Currently we have a outbound dialer that is fed a list of accounts the are in collection stats. The dialer places the call and plays a pre recorded message it also gathers how the call was answered - answering machine, fax, modem, busy, human ... the...
This was the method that I was taught and it has been working fine for years(and still is). I'm adding a couple of fields to the database as an enhancement and getting stuck on passing the new fields back to the calling script. All of the original f...
