1) Couldn't create permaink as i wasn't logged in as system admin. USe system admin details when log...

I have moved a few team setups from using CAD to Finesse and one of the issues raised by agents is t...

I have moved a few team setups from using CAD to Finesse and one of the issues raised by agents is t...

Hi Valery,Thanks for the assistance, it appears my original method (and ASKUS layout) was working. A...

Hi ValeryOh, forgot to mention that I had created a new layout 'ASKUS'. I will start at the beginnin...

Hi,I'm trying to display a User Input number (Account/ID Number etc No SQL Lookup) on the Desktop Ag...

Does this configuration look correct??

Thanks JaimeEDI still working. Jabber Windows client Fine, however the BDI doesn't appear to be work...

My understanding is : 'EDI is LDAP for Windows Clients and BDI is LDAP for non-windows Clients'. I o...

Prior to integrating our CUCM solution with LDAP, whenever we added a user account to CUCM it replic...

For those interested I have managed to find a way to achieve this by pushing xml to the phone using ...

Hi Alexander,Thanks, Ill take a look. Stuart

Thanks Terry,I did see the Unity option but as you say its not that useful and given a pocket of our...

Does anyone know if it is possible to send an emergency message that will display on the screens of ...

My mistake. I was hiding the endpoints. Frustratingly though the extension column disappears when yo...