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Stuart McGrath
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About Stuart McGrath
09-14-2018
Stuart McGrath
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Member since
11-15-2012
43
Posts
10
Helpful
0
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Latest Contributions by Stuart McGrath
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1) Couldn't create permaink
Created by
Stuart McGrath
in
Unified Communications Infrastructure
08-22-2016
08-22-2016
1) Couldn't create permaink as i wasn't logged in as system admin. USe system admin details when log...
Cisco Finesse - Agent Call History
Created by
Stuart McGrath
in
Unified Communications Infrastructure
07-26-2016
07-26-2016
I have moved a few team setups from using CAD to Finesse and one of the issues raised by agents is t...
Hi Valery,Thanks for the
Created by
Stuart McGrath
in
Contact Center
06-22-2015
06-22-2015
Hi Valery,Thanks for the assistance, it appears my original method (and ASKUS layout) was working. A...
Hi ValeryOh, forgot to
Created by
Stuart McGrath
in
Contact Center
06-22-2015
06-22-2015
Hi ValeryOh, forgot to mention that I had created a new layout 'ASKUS'. I will start at the beginnin...
Pass Account Number to Cisco Desktop Agent - Set Enterprise Call info
Created by
Stuart McGrath
in
Contact Center
06-22-2015
06-22-2015
Hi,I'm trying to display a User Input number (Account/ID Number etc No SQL Lookup) on the Desktop Ag...
Does this configuration look
Created by
Stuart McGrath
in
Unified Communications Infrastructure
03-17-2015
03-17-2015
Does this configuration look correct??
Thanks JaimeEDI still working
Created by
Stuart McGrath
in
Unified Communications Infrastructure
02-27-2015
02-27-2015
Thanks JaimeEDI still working. Jabber Windows client Fine, however the BDI doesn't appear to be work...
My understanding is : 'EDI is
Created by
Stuart McGrath
in
Unified Communications Infrastructure
02-26-2015
02-26-2015
My understanding is : 'EDI is LDAP for Windows Clients and BDI is LDAP for non-windows Clients'. I o...
Jabber Mobile/3rd Party App Contact Names
Created by
Stuart McGrath
in
Unified Communications Infrastructure
02-26-2015
02-26-2015
Prior to integrating our CUCM solution with LDAP, whenever we added a user account to CUCM it replic...
For those interested I have
Created by
Stuart McGrath
in
IP Telephony and Phones
01-26-2015
01-26-2015
For those interested I have managed to find a way to achieve this by pushing xml to the phone using ...
Hi Alexander,Thanks, Ill take
Created by
Stuart McGrath
in
IP Telephony and Phones
01-20-2015
01-20-2015
Hi Alexander,Thanks, Ill take a look. Stuart
Thanks Terry,I did see the
Created by
Stuart McGrath
in
IP Telephony and Phones
01-20-2015
01-20-2015
Thanks Terry,I did see the Unity option but as you say its not that useful and given a pocket of our...
Emergency Message to Cisco Phones/Devices
Created by
Stuart McGrath
in
IP Telephony and Phones
01-20-2015
01-20-2015
Does anyone know if it is possible to send an emergency message that will display on the screens of ...
My mistake. I was hiding the
Created by
Stuart McGrath
in
IP Telephony and Phones
11-19-2014
11-19-2014
My mistake. I was hiding the endpoints. Frustratingly though the extension column disappears when yo...
I've done this an no
Created by
Stuart McGrath
in
IP Telephony and Phones
11-19-2014
11-19-2014
I've done this an no extensions are listed against the ports?
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Public Statistics
Date Registered
11-15-2012
08:23 AM
Date Last Visited
09-14-2018
04:04 AM
Total Messages Posted
43
Total Helpful Votes Received
10
Helpful Votes Given To
User
Helpful Count
Anas Abueideh
4
abdel-moniem
5
See all >
Helpful Votes From
User
Helpful Count
abdel-moniem
5
Terry Cheema
5
See all >