Hi All,Our CUCM system (8.6) is experiecing a very strange issue: calls regardless internal or external intermittently hit dead air. Issue happens only when use speed dials, directory dials, redials. I checked the CDR and found the "called party numb...

I’m trying to run a CDR report of our Hunt Pilot usage.Here is the setting of one of the Hunt Pilot for IT Help Desk group.Hunt Pilot 41100 -> Hunt list 41100 -> Line Groups (Help Desk-Main; Help Desk-nightshift; Voice Mail)Help Desk-Main: DN 41201 ,...

3 sites:Site A: Cisco CM 4.2 (212-555-75XX)Site B: Nortel 81C (212-555-79XX)Site C: AVAYA (305-666-45XX)History:Site A and B are in the same building, connected via PRI link, routing plan had been configured, user can dial to each other ...

I tried to set up a Jabra GN9350 headset with HHC adapter to a Cisco 7970 IP phone.But when I follow the instrction to configure EHS feature in CallManager, I can not find the option.Our CM version is 4.2(3)sr3aphone firmware is SCCP70.8-3-5SI apprec...