Hi We’ve a problem with the new server UCS C220. We bought two servers UCS C220 M3 for CallManager 8.6 with High Availability. When we turn on the server during the boot and when it tells us, oppress F8 to enter at the CIMC and set the IP. But it never enters at the CIMC. Then, we configure our DHCP server and our switch, we connect the three gigabyte ports to our switch to give him an IP to the CIMC, so and then can enter via browser, but neither works. Note. The dedicated management NIC does not link, the other two ports do make link. What do you suggest to put an IP to CIMC and start installing our applications? regards ... View more

Hi I just received a new UCS C200 M2 with a seperate LSI 9260-4i MegaRAID SAS HBA card. I have installed the card and connected the SAS cables and LSI battery-backup unit (BBU). When I turn on the server, it recognizes the card, but appear a message of battery “The battery hardware is missing or malfunctioning, or the battery is unplugged, or the battery discharged …” In CIMC--->Inventory--->PCI Adapters appear LSI 9260-4i MegaRAID SAS HBA I have successfully created my RAID 10, and I installed VMWare 5 but in CIMC ---> Inventory ---> Storage nothing appears, I can´t see my 4 DD 1 T each. Currently the Onboard SATA Controller is Disabled and the SATA mode is set to enhanced. anyone can tell me because I can not see Controller Info, Physical and Virtual Drive Information from CIMC? regards ... View more

Hi. I have a CCX 8.5 configured to record on demand. The system was working properly, but today stopped working recording system. When I run the button to record, appear the error: "Problem with recording service".  I am using desktop monitoring for recording help me regards ... View more

Hi I am editing an script in UCCX editor, I need access to data in database db_cra.   I was thinking in ECC (Expanded Call Context), but I could not. It is possible? Regards ... View more

I have CallManager Express 7.0, IP phone 7960,7940 and Video Advantage 2.1. When I run Video Advantage, I get a message "Cisco Unified Video Advantage is not connected to any phone" I have already enable video option in telephony service module and in the phones. When I use IP communicatorthere is no problem. What could it be the reason of the message? ... View more

Hi, The first days of October I turned off my MCS-7825-I2 server after this, when I tried to turn on the server, did not work. We were informed about an issue that it would take place after October 1st with this server model According with the "Field Notice: FN - 63255 - MCS-7825-I2 & IBM x306m" is recommended to download the last version of FWUCD for IBM Servers I download the iso file FWUCD-2.3.1-I from Cisco, I recorded on CD and then I reboot the server with this CD expecting to update the BIOS. When the server was in the initialization process an error message was shown (a file was not found) After this, the server does not respond there is a LED of the server that turn ambar (an exclamation mark is shown) after turning on the server and remains ambar. Does any of you have found this issue? ... View more

Hi guys, The first days of October I turned off my MCS-7825-I2 server after this, when I tried to turn on the server, did not work. We were informed about an issue that it would take place after October 1st with this server model According with the "Field Notice: FN - 63255 - MCS-7825-I2 & IBM x306m" is recommended to download the last version of FWUCD for IBM Servers I download the iso file FWUCD-2.3.1-I from Cisco, I recorded on CD and then I reboot the server with this CD expecting to update the BIOS. When the server was in the initialization process an error message was shown (a file was not found) After this, the server does not respond there is a LED of the server that turn orange (an exclamation mark is shown) after turning on the server and remain orange. Does any of you have face this issue? ... View more

Is it possible to receive notification just to be informed that there is message and the number that where the call is from? The reason is that there is no access to modify the schema AD. ... View more