Immersive Cisco TelePresence Room Design Guide http://www.cisco.com/en/US/solutions/collateral/ns669/c07-643449-00_tp_dg.pdf Cisco TelePresence Wall Colors : http://www.cisco.com/en/US/solutions/collateral/ns669/color_ref_guide_c07-642558.pdf And for the installation guides: For the CTS3210 http://www.cisco.com/en/US/docs/telepresence/cts_3210/assembly_guide/3210_room_recommendations.html For the CTS3010 http://www.cisco.com/en/US/docs/telepresence/cts_3010/assembly_guide/3010_room_recommendations.html For the CTS1300 http://www.cisco.com/en/US/docs/telepresence/cts_1300/cts_1300_assembly_guide/1300_room_recommendations.html For the CTS1100 http://www.cisco.com/en/US/docs/telepresence/cts_1100/cts_1100_assembly_guide/1100_room_recommendations.html For the CTS500 http://www.cisco.com/en/US/docs/telepresence/cts_500/500_assembly_guide/Overview.html#wp1133216 ... View more

When display goes directly from off state to a standby state, the display shows in error in the admin GUI.  This occurs in the morning when the display is configured to turn on per CUCM configuration because the transition will be from off to standby directly. CSCtj78042     Version found : 1.6.4                        To-be-fixed: 1.7.1 ... View more

When CTS 1300 has 3 microphones connected and 3 tabletop mic's configured in CUCM, the microphone test fails with the following error:                                "Could not access calibration data. Microphone Calibration not performed" Tested this with configuration in CUCM to be 6 table top mic's with only 3 mic's connected and the microphone test DOES NOT fail. Part of CSCtf87238 : Found in CTS 1.6(3) and fix in 1.7(0) ... View more

Symptom:          Unable to push projector defaults from Admin Web page thru ACU to wake up projector          Unable to see projector output from local or remote share. Conditions: Projector lost power momentarily, power is then restored returning to an off/standby state (Red LED state for Power). Additional Details: Group 100 settings are assumed  to be properly configured on projector and ACU is properly connected http://www.cisco.com/en/US/docs/telepresence/cts_admin/cts_troubleshooting/cts_trbl_presentation.html Note : The Sanyo PLV-Z700 projector does not require the Group 100 setting. The PLV-Z4,PLV-Z5 and PLV-Z60 all need the manual application of the Group 100 setting when the projector is first installed. Workaround:          Must manually turn on projector either with remote control or press the on/off button located on projector. ... View more

Problem descriptions: Unable to schedule OBTP multipoint meetings, Calendar Push will fail due to interface compatibility problem between CTS-MAN 1.7.0 and CTMS 1.6.x Conditions: Scheduled meeting contains any Inter-company meeting information that is being pushed from CTS-MAN 1.7.0 to CTMS 1.6.x Workaround: 1.        Upgrade CTMS to 1.7.0 (Recommended) 2.        Or Downgrade CTS-MAN to 1.6.5 Long Term Fix: CTS-MAN 1.7.1 CDETS : CSCtj91904 ... View more

Open Caveats October 2010. CSCtg17626    Cisco Unified IP Phone 7975G died during a telepresence session and IP phone load upgrade CSCtg63665     Out of space when Midlets tries to load on 7975 phone To-be-fixed in version 9.0(3)  Workaround :   Resetting the Cisco Unified IP Phone 7975 Factory Image http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_6/release/Notes/cts_1_6_release_notes.html#wp86826 When upgrading . Check also the compatibility matrix for the  CTS and IP phone image. http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_7/compatibility/cts_compatibility_master.html For this CDETS : CSCti15346      MIDlet version does not verify on the phone after upgrade. Conditions    On some phones the MIDlet version does not verify properly. A reboot works on most phones to fix the problem but not on all phones. Workaround    If a reboot does not work, do the following from the phone: 1. Push the Settings button. 2. Select #7 (Applications). 3. Select the MIDlet. 4. Touch the Delete Data softkey. The new MIDlet verifies properly. ... View more

After you upgrade CTS to 1.7 ,  you will not able to get IP Phone screen or connect to IP Phone via Phone remote application. When you try to connect to screenshot link http:// <IPPhone_IPADD>/CGI/Screenshot you will  receive following message CiscoIPPhoneError Number="4". This problem didn't occur with CTS version 1.6 or lower version. This is not a CTS 1.7.0 limitation but a CUCM/Phone limitation [Change with CUCM 8.0] . The phone asks the codec for authorization and now due to security change the codec will deny the request starting release 1.7. This is an unofficial workaround. In 1.7 we have a limitation that we can get the screenshot for the Phone. Able to access the screenshot for testing purposes only in following way. 1:Make sure the Authentication url is configured on the System >Enterprise parameters on the CUCM server Pointing to CUCM server ( Make sure the Hostname if that Url is Host name is resolvable by Phone) 2:Remove any authentication Server on the IP phone configuration. Please make sure you reset the Phone so that the Authentication URL get Updated On Phone Via new TFTP config Phone Downloads on the reset. 3:As this phone is already controlled By Application user ( For this the CTSman Application user ) 4:You can get the screen shot http:// <Ip phone address>/CGI/Screenshot 5:Enter the CTSman account to log in to get the screen shot. ... View more