Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello,We deployed TMSXE in a customer for outlook scheduling. Everything seems ok. But we can not schedule any meeting. We create a meeting request in outlook client with the telepresence rooms but TMS/TMSXE does nothing. Actually I don't understand ...
Hi,I have installed a demo setup. I have integrated the VCS with the Lync 2013. Everything works as expected. The video is very good. But I see some issues which the customers might consider as a problem. Can you please advise a solution or a workaro...
Hello,We have a customer. They have a lot of videoconferencing systems and a few Cisco VCSes. We created two zones (for example Zone A and Zone B) in the VCSes. So we want to prevent a videoconferencing system in the Zone A to call the other systems ...
Hi,One of our customers has Cisco Contact Center enterprise solution. They have also video enabled agents. They want to record the video calls between their customers and the agents. To do that we installed a Cisco TCS and a Cisco MCU 5320. And we cr...
Hi,We installed a new Cisco TX1310-65 in our office. We can not do URI dialling from the system. According to the user guide, there should be a keyboard button on the touch screen. But our system doesn't have this soft button. What do you think s the...
Hi,I am trying to manage the MCU ports effectively in a customer. For that I need to enable Media Port Reservation on the MCU. The customer also wants to use Smart Scheduler to schedule a conference. But they have cisco ip phones and they need to def...
Thanks for the answer. Actually the problem was about a mistake the exchange admin did. Now it has been solved. Now I have a different question. We have CUCM registered ip phones in the customer site. We need to add the phones as well as telepresence...
Actually I can not use call policy feature on the VCS, because the endpoints are not authenticated users. I see that in order to specify source alias pattern on the call policy the users must be authenticated. It is very difficult for the customer. ...
