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I have an existing install of lms 2.6 on the C drive. Not sure if installing to other drive that C was even an option, hopefully it is, can someone please confirm?option 1: backup, re-install to D drive then restore the backupoption 2: if possible, m...
Whenever I start the cisco destop agent it says: "Another agent is already logged into the specified extension"Has anyone seen this problem before and remember the fix?Thank you very much.
In the process of saving time, we're thinking of copying the file assosciated with one of the CWA client.Is it possible to locate which file in the server stores the line treatment on a CWA, or is it embedded in the sql dbase?Clarification is apprec...
Bruce,since the call made it to the icm script, your cti route point DN is setup correctly.but you didn't mention if you have translation route points setup in icm and shown registered in cm, you may need to double-check it.if all are good, make sur...
i've done this by creating another script to manipulate my "Global.user_xx_closed" variable set in the administrative script, It's usually set to "1" on non-business hour.with the script mapped to a call type and a dialed number, the supervisor calls...