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- About s.sitthichai
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Member since
04-21-2012
75
Posts
20
Helpful
0
Solutions
10-30-2015
08:30 AM
Hi Rajan
This is a flow:
Mobile/home--->FXO--->Unity connection--->Extension number
Mobile/home--->FXO--->Extension number
Both case same issue. It occur with many FXO ports and every call. Calling (outside) will hear that sound after call connected.
... View more
Created by
s.sitthichai
in IP Telephony and Phones
in IP Telephony and Phones
10-29-2015
08:56 AM
10-29-2015
08:56 AM
I have new installation CUCM, Unity Connection and Voice gatway.
Calling from PSTN heard similar words "Tryout or Trial" while call connected. It can call normally but will hear sound every 5 sec.
Voice gateway have FXO ports. It occur with many ports. I tried to map FXO port to Unity connection (IVR) or directly to extension number but still hear such sound.
Please see the attached file for sound. Thanks.
https://www.dropbox.com/sh/9qgdjyq637j3rpx/AAA6KvTfWYfF5IP1eGLjPgRwa?dl=0
... View more
Labels:
Created by
s.sitthichai
in Jabber Video Support
in Jabber Video Support
02-10-2015
06:29 AM
02-10-2015
06:29 AM
I try to use Free Jabber call to my system via DNS SRV record. It can connect to system but It will disconnect after call for 10-20 sec. All case which call via DNS SRV record, I checked and found -The problem happen only call to TPS (via conductor). -If call to endpoint, It's working fine. -If call to MCU (registered with VCS), It's working fine. I see log files which new INVITE is sent by TPS to VSC-Exp, VCS-Exp tries to send it out and then TCP connection fails. 2015-02-09T12:45:04+07:00 DC-VCSE tvcs: UTCTime="2015-02-09 05:45:04,239" Module="network.tcp" Level="ERROR": Src-ip="172.18.7.8" Src-port="25297" Dst-ip="199.19.190.28" Dst-port="5060" Detail=" TCP Connection Failed " 2015-02-09T12:45:04+07:00 DC-VCSE tvcs: UTCTime="2015-02-09 05:45:04,240" Module="network.sip" Level="DEBUG": Action="Sent" Local-ip="172.18.8.8" Local-port="7001" Dst-ip="172.18.8.20" Dst-port="25008" Msg-Hash="5130918937689017019" SIPMSG: |SIP/2.0 408 Request Timeout
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Labels:
Failover it's working fine
in Other Collaboration Subjects
10-08-2014
12:48 PM
10-08-2014
12:48 PM
Failover it's working fine every time . Just sometimes it's take a time for comeback to online 5 seconds - 5 minutes. or sometimes status is offline but it can make or receive call.
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HiOK, I try to login multiple
in Other Collaboration Subjects
10-08-2014
12:18 PM
10-08-2014
12:18 PM
Hi OK, I try to login multiple Jabber client and I found that through the master expressway-c and slave expressway-c (Check ip of devices from CUCM) at the same time but I still have problems sometimes it's not comeback to online or it may take up to 5 minutes. I see something but not sure related or not. After clustering, Generate CSR page it can select drop-down list about clustering which it can add more SNA on 1 certificate. I am mean it need to generate CSR and deplo y trust CA after clustering completed or not because currently I will generate CSR and deploy trust CA to all devices before clustering expressway.
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From internet, I setting DNS
in Other Collaboration Subjects
10-08-2014
02:26 AM
10-08-2014
02:26 AM
From internet, I setting DNS SRV record same priority and weight because I would like to round robin concept from outside. If I already configre clustering with expressway-c & e. Normally it should have flow package via master expressway or not (attached file). Thanks.
... View more
I try to test with both
in Other Collaboration Subjects
10-07-2014
11:37 PM
10-07-2014
11:37 PM
I try to test with both devices. Jabber for Windows and Mobile sometime it's not comeback to online. I'm not sure it requires more something or not. How long take a time for comeback to online again ?
... View more
HiAfter checking it I found
in Other Collaboration Subjects
10-07-2014
09:53 PM
10-07-2014
09:53 PM
Hi After checking it I found that my problem was caused from DNS service provider, some DNS SRV is missing. Currently on expressway c & e all traversal zone status is active and I can login normally. Thanks for the advice. From your experience, If some node is down (attached file) I see status on Jabber client is "offline" but sometime it's not comeback to online. It need to re-login again. I'm not sure, Is it possible for automatic re-login ?
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On expressway c & e all
in Other Collaboration Subjects
10-05-2014
08:04 PM
10-05-2014
08:04 PM
On expressway c & e all services status is active. Please see the attached files for log of jabber client. Thanks.
... View more
Dear AyodejiThank you very
in Other Collaboration Subjects
10-05-2014
08:56 AM
10-05-2014
08:56 AM
Dear Ayodeji Thank you very much. From your instructions in 1,2, and 4, I already do it. For in 3 I re-generate a certificate CSR with Common Name set to fqdn of VCS Cluster ( c.domain.com) and sign it by the CA, then re-upload it as server certificate again. On expressway-e, I setting TLS verify subject name match the "cluster name for expressway-c" and It shown connection are ip address of expressway-c master & slave. Both connection is active. I checked and found all traversal zone between expressway-c & e status is active too. But I cannot login Jabber client. I'm not sure what is the problem ?
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Created by
s.sitthichai
in Audio and Video Endpoints
in Audio and Video Endpoints
04-08-2014
11:05 PM
04-08-2014
11:05 PM
I try to download again today but still have the problem on that link. If you have source file, Please upload files to me. Thank you.
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Created by
s.sitthichai
in Audio and Video Endpoints
in Audio and Video Endpoints
04-07-2014
08:50 PM
04-07-2014
08:50 PM
Thank you very much. I think that link have a problem. It display as picture.
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Created by
s.sitthichai
in Audio and Video Endpoints
in Audio and Video Endpoints
04-07-2014
11:42 AM
04-07-2014
11:42 AM
I'm not sure. How to download cwic latest version ? Please provide link or URL for download. Thank you.
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Created by
s.sitthichai
in Audio and Video Endpoints
in Audio and Video Endpoints
04-07-2014
10:42 AM
04-07-2014
10:42 AM
I try to upgrade plugin to version 3.0.6 "JabberSDK-browser_plugin_for_Windows-WebVersion9.2_MR6" But still have the same problem.
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Created by
s.sitthichai
in Audio and Video Endpoints
in Audio and Video Endpoints
04-03-2014
09:47 PM
04-03-2014
09:47 PM
I checked processNodeName is IP address but still have the problem. I'm not sure what is the problem because my labtop is running Windows8 and I try to test on another labtop, it's work. Please help me check softphone.log. Thank you.
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Created by
s.sitthichai
in TelePresence and Video Infrastructure
11-12-2016
11-12-2016
I'm not sure but this is my output.
11-11-2016
It cannot have spaces "tcpPortNumberOverride=447" If you put
"tcpPortNumberOverride = 447", it's not...
Created by
s.sitthichai
in TelePresence and Video Infrastructure
09-02-2016
09-02-2016
Yes, I think it shouldn't return 200 OK if some parameter is wrong. I
tried to use content type is "...
09-01-2016
It has been fixed. My problem it occur from parameter
tcpPortNumberOverride. It cannot have spaces "...
09-01-2016
Yes, I use command POST method to the /turnServers node and it created
Turn Server ID. POST : https:...
09-01-2016
Hi Patrick Thank a lot. I deploy single combined Acano Server and only
one interface.I can send PUT ...
Created by
s.sitthichai
in TelePresence and Video Infrastructure
09-01-2016
09-01-2016
I found the same issue. I deploy single combined only one interface. But
I'm not sure how to check T...
08-11-2016
Dear Willan, I found some document about this issue. If press desktop
sharing when call not active i...
Created by
s.sitthichai
in Collaboration Applications
06-23-2016
06-23-2016
Jabber client is working fine. We can use desktop sharing normally. But
we found some issue about "r...
Created by
s.sitthichai
in TelePresence and Video Infrastructure
03-23-2016
03-23-2016
Yes, I think so this issue may occur from account that the TCS is trying
to use to access to externa...
03-23-2016
Good new, I still have configuration to follow the document but in parts
WMS authorization setting p...
03-22-2016
I see help from TCS configuration page. "Enter the port number to use
server push. This will be the ...
Created by
s.sitthichai
in TelePresence and Video Infrastructure
03-21-2016
03-21-2016
I tried to configuration follow TCS 5 and TCS 6 document guide and I
already restart content engine ...
Public Statistics
| Date Registered | 04-21-2012 02:17 AM |
| Date Last Visited | 02-19-2020 03:42 AM |
| Total Messages Posted | 75 |
| Total Helpful Votes Received | 20 |
