Hi All   I have following issue:   CUCM 11.5.1 SU5 UCCX 11.6.1   UCCX Inbound call arrives at Agent A   Agent A transfers the call to another CSQ Number with Finesse and is using direct transfer function. Agent B gets selected and gets reserved - but finesse does not show any button to take the call (Cisco Jabber shows the incoming call, after taking the call - state in fiinesse still in reserved state) - it gets stuck in this state - even when the caller hangs up - it stays at this state for about 2 minutes. Manually changing to other state not possible.   BUT when Agent A transfers the call to another CSQ using Consult Transfer - type the number in finesse , say call and then transfer it the issue does not happen. It happens only with direct transfer - any ideas why this can happens ?   kind regards ... View more

Hi all Is someone aware of bringing a picture from an external source (Sony CH160) to the display of a Cisco 9951/9971 phone which is registered with CME 8.6 I have already tried with different resolutions 320x240 / 640x480 but I always get a http error message, when I point from the phone over URL Button to the weblink. When I select the link with IE from a pc, then I can see a “oneshotimage”. Also the camera would be ready for H264, as I know the phone too. Is it possible to establish a H264 connection without initiating a call from the phone. I have a document from Sony which refers to following syntax: 2.1 Acquiring MPEG-4 or H.264 bit stream In terms of MPEG-4 or H.264 bit stream, the camera can send them in the form of "HTTP bit stream", "RTP (UDP) bit stream (unicast)" or "RTP (UDP) bit stream (multicast)". The following are some explanation how the acquiring sequence will be.   <Method> GET <Syntax> http://ip_adr/image http://ip_adr/mpeg4 http://ip_adr/h264 http://ip_adr/image[?UdpMode=unicast&UdpPort=<UDP port number>] http://ip_adr/mpeg4[?UdpMode=unicast&UdpPort=<UDP port number>] http://ip_adr/h264[?UdpMode=unicast&UdpPort=<UDP port number>] http://ip_adr/image[?UdpMode=multicast] http://ip_adr/mpeg4 [?UdpMode=multicast] http://ip_adr/h264[?UdpMode=multicast] Regards br ... View more