Hi Ayaz, I agree with Chris - use CDR to get the history (I do not think that there is a way how to get the history directly from the phone). So check Cisco CDR Analysis and Reporting or any call accounting systems, e.g. our http://www.2ring.com/ca If you are looking just for the history and not ongoing calls, then CDR are the best option. Regards Jiri ... View more

Hi, I would distinguish your question to two cases: 1. Current Concurrent Calls The calls that are happening righ now. In this case, CDRs are not usable, they inform only about past/disconnected calls. CUCM does not have a list of such calls either. However you can collect such information by using TAPI/JTAPI, but it is not a trivial task for few days. But there are some 3rd party utilitied/software that can do that for you (e.g. I lead a development of a product that can do that - www.2ring.com/newjuice). 2. Calls that are already Disconnected In this case, you can use the CDRs to see the such call history but, again, CUCM will not sutisfied you. You can try Cisco CDR Analysis and Reporting, but do not expect much. I would say thay for this you need to check any other 3rd party solution - CDR analysis tools, and or Call Accounting systems, they usually can create report for your needs, if they do not have it already. We gave one such product as well and you can find more here: https://marketplace.cisco.com/catalog/search?utf8=✓&search%5Bq%5D=accounting&commit=Search+Solutions+Catalog&search%5Btechnology_category_ids%5D=-1%2C23%2C24%2C25%2C26%2C27%2C28%2C29%2C30%2C31%2C32%2C33%2C34%2C35%2C36%2C37%2C38%2C39%2C40%2C41%2C42%2C43%2C44%2C45%2C46%2C47%2C48%2C49%2C50%2C51%2C52%2C53%2C54%2C55%2C56%2C57%2C58%2C59%2C60%2C61%2C62%2C63%2C64%2C65%2C66%2C67%2C68%2C69%2C70%2C71%2C72%2C73%2C74%2C75%2C76%2C77%2C78%2C79%2C80%2C81%2C82%2C83%2C84%2C85%2C86%2C87%2C88%2C89%2C90%2C91%2C92%2C191%2C192%2C193%2C194%2C195%2C196%2C197%2C198%2C931%2C932%2C933%2C934%2C935%2C936%2C937%2C938%2C939%2C940%2C941%2C942%2C943%2C944%2C945%2C946%2C1576&search%5Bindustry_category_ids%5D=-1%2C93%2C94%2C95%2C96%2C97%2C98%2C99%2C100%2C101%2C102%2C103%2C104%2C105%2C106%2C107%2C108%2C109%2C110%2C111%2C112%2C113%2C114%2C115%2C116%2C117%2C118%2C119%2C120%2C121%2C122%2C123%2C124%2C125%2C126%2C127%2C128%2C129%2C130%2C131%2C132%2C133%2C134%2C135%2C136%2C137%2C138%2C139%2C140%2C141%2C142%2C143%2C144%2C145%2C146%2C147%2C148%2C149%2C150%2C151%2C152%2C153%2C154%2C155%2C156%2C157%2C158%2C159%2C160%2C161%2C162%2C163%2C164%2C165%2C166%2C167%2C168%2C169%2C170%2C171%2C172%2C173%2C174%2C175%2C176%2C177%2C178%2C179%2C180%2C181%2C182%2C183%2C184%2C185%2C186%2C187%2C188%2C189%2C190&search%5Border%5D=&pagination_page_number=1&_=1353054531603&ts=1353054533921 I hope this helps. Jiri ... View more

CMC or FAC are the way to go as sugested. However for reporting you will need something different then CUCM CDRanalyses and reporting. Check out some call accounting systems - http://developer.cisco.com/web/partner/search?text=call+accounting&technologyIds=&subTechnologyIds=&technologyProductIds=&technologyProductVersionIds=&partnerProductFamilies=&verticalIndustryCategoryId=&availableVerticalIndustryCategories=&_regions=on&_regions=on&_regions=on&_regions=on&_regions=on&_regions=on&certified=All&onCiscoPriceList=All&portfolioPartner=All&_tierLevels=on&_tierLevels=on&_tierLevels=on I lead one of such products in 2Ring (TAS), so if you have more questions, ask me. Regards Jiri ... View more

Hi, you need to collect CDR (call data records) from CUCM. If I can advice you, look for the 3rd party solution straight away - the build in options are very limited (sure depends of your needs). You can even get the price for the call from such solutions, so look for call logers or call accounting/billing solutions. Here is another list of vendors: http://developer.cisco.com/web/partner/search?text=call+accounting&technologyIds=&subTechnologyIds=&technologyProductIds=&technologyProductVersionIds=&partnerProductFamilies=&verticalIndustryCategoryId=&availableVerticalIndustryCategories=&_regions=on&_regions=on&_regions=on&_regions=on&_regions=on&_regions=on&certified=All&onCiscoPriceList=All&portfolioPartner=All&_tierLevels=on&_tierLevels=on&_tierLevels=on I am leading call acounting product in 2Ring (Preferred Solution Developer) so ask me any question you could have about it without hassitation, and I will answer. See some information here - http://www.2ring.com/tas Regards Jiri jiri.princ@2ring.com ... View more

Hi, that is very complex question - the best system can be different for each customer. You can look here for call accounting systems, but that is not all: http://developer.cisco.com/web/partner/search?text=call+accounting&technologyIds=&subTechnologyIds=&technologyProductIds=&technologyProductVersionIds=&partnerProductFamilies=&verticalIndustryCategoryId=&availableVerticalIndustryCategories=&_regions=on&_regions=on&_regions=on&_regions=on&_regions=on&_regions=on&certified=All&onCiscoPriceList=All&portfolioPartner=All&_tierLevels=on&_tierLevels=on&_tierLevels=on I am available to discuss your needs and show you how you can solve them within our solution ( http://www.2ring.com/tas ) - I am leading the devolopment team right now, so you have great chance tha I will be able to answer all your questions Just let me know. Regards jiri.princ@2ring.com ... View more

Hi, I am afraid that here the t.38 is not an option - I expect that these devices does not support T.38. Have you tried to send the Fax from SG3 to G3 with G3 speed? The problem could be that they cannot negotiate slower speed themselves ... I would look here for inspiration (quick googling but it is mainly about T.38 SG3 to G3 switch) - http://www.cisco.com/en/US/docs/ios/12_4t/12_4t4/sg3spoof.html Jiri ... View more

Hi, I am not aware of any documents but here is where I see the benefits of T.38: - it allows you to have "software" on the side of the fax machine (in other words you do not need old fashion boxes for faxing) - it is "just" sip to sip endpoind comunication so easili managable on firwall side, and so "doable" even on complex networks - also benefit over G.711 is the possible redundancy option And you already have the gateway. However it has to have power to convert the T.38 to "voice" (quite resource demanding). In your case, If your fax machine is connected to the FXS port, then I do not expect any T.38 in place at all. But if you do not want to replace tis device then probably you do not need any other solution, even t.38 based. I bet, it works Regards Jiri ... View more

Hi, 3rd party tool is where you should look for the solution. Call loging is mentioned above, try also call accounting systems - see here: http://developer.cisco.com/web/partner/search;jsessionid=D0912B67F4FBE9030194425B9779E123.liferay-portal1?text=call+accounting&technologyIds=a0G40000000xlnlEAA&availableTechnologies=a0G40000000xlnlEAA&subTechnologyIds=&technologyProductIds=&technologyProductVersionIds=&partnerProductFamilies=&verticalIndustryCategoryId=&availableVerticalIndustryCategories=&_regions=on&_regions=on&_regions=on&_regions=on&_regions=on&_regions=on&certified=Yes&onCiscoPriceList=All&portfolioPartner=All&_tierLevels=on&_tierLevels=on&_tierLevels=on Jiri ... View more

Hi, I would recomend to use some 3rd party tool - there is more juice in there and you can get information that will help you to scale your network or lines' costs - you can look at my solution www.2ring.com/tas and ask as meny question as you like. And or you can look at other solutions - some are listed here: https://supportforums.cisco.com/thread/2032242 Regards Jiri ... View more