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Greetings,I have a system call handler references another call handler when "4" is pressed which then is supposed to transfer to mailbox X2334. When I test I can leave a message however mailbox 2334 is empty. How is the reference from the second call...
Greeting,I need to change the MOH source from MOH Server to a Fixed MOH Source (external using Cisco MOH USB adapter). I have configured the Fixed MOH Source, installed the USB adapter, and changed the Common Device Configuration - when applying the ...
Greetings,I have an Analog (VG224/SCCP) and IP phone that share the same number, however the analog cannot pickup an active call that originated on the IP phone - and vice versa. What programming is required to transfer the call between the two phone...
Greetings,I am using RTMT 8.1 and cannot get the email notification to work. I have used both the FQN and IP address (port 25) of the SMTP server. I have also check the Exchange logs and do not see that it is being blocked. I do not see any entries f...
Greetings,We need to replace a 3750G with either a WISM or 5508. What are the benefits of the 5508 and is the 5508 worth the premium? we have no plans to use OfficeExtend. Secondly can the wireless controller info be copied from the 3750 to either de...
Very helpful - everything checks out expect I need clarificaition on:Make sure the Held Device (party being put on hold) has the MRGL with MOH as a resource in it. >> where is this assigned? I assume this be globally applied vs having to change each ...
Great - appreciate the help. I applied the change however the original MOH message is still being played. Do I need to remove the original MOH server config before the external MOH source with play? or is only the change in the Common Device setup re...
Thanks - I cannot find any reference to the RTMT email in the CM logs. Where are the RTMT logs found? Cisco Serviceability reporter? Assuming the server is not sending where would you look next?
