11-14-2013 05:45 PM - edited 03-16-2019 08:25 PM
Greetings,
I have a system call handler references another call handler when "4" is pressed which then is supposed to transfer to mailbox X2334. When I test I can leave a message however mailbox 2334 is empty. How is the reference from the second call handler to mailbox 2334 made?
Thanks,
Jon
Solved! Go to Solution.
11-14-2013 07:03 PM
from your first Call Handler, use caller input 4:
ACTION>USER With mail box and choose the user that has extension 2334
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11-14-2013 07:03 PM
from your first Call Handler, use caller input 4:
ACTION>USER With mail box and choose the user that has extension 2334
=============================
Please remember to rate useful posts, by clicking on the stars below.
=============================
11-15-2013 04:25 PM
Hello Jon,
I would require some clarification to understand the call flow, however getting to the point you want to dial key # 4 from the second call handler to reach the users mailbox.
If this is correct you would go to Call Management> System Call Handlers> select you Call Handler> Edit> Caller Input> Click on number 4> User with Mailbox > Either Attempt Transfer or Go Directly to Greetings.
Best Regard,
-D a v i d R o j a s P e c k
11-19-2013 02:56 PM
Thanks to both replies - the user with mailbox action worked perfectly.
Jon
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