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The Setup:CTI RP in CCM 5.1.1b CFA to Voicemail.Call Handler is configured to transfer back to an extension (with Hunt Group attached) during business hours.If I call the Call Handler, Unity is playing the Call Handler greeting, rather than observing...
1. It is possible to use the DID for the ELIN, you don't even need CER for this. The problem that CER attempts to solve is the need to update the ERL when that DID moves, however. By using the DID, you have effectively removed the need for CER (excep...
Sorry, you're right..I read the initial post and applied it to my situation, which is similar. In my case, it is most certainly *NOT* interdigit timeout. The call rings the remote phone as expected, but if the call is initiated from the 5.1 cluster, ...