About michael.deal

michael.deal · 07-23-2007

The Setup:CTI RP in CCM 5.1.1b CFA to Voicemail.Call Handler is configured to transfer back to an extension (with Hunt Group attached) during business hours.If I call the Call Handler, Unity is playing the Call Handler greeting, rather than observing...

michael.deal · 01-14-2009

1. It is possible to use the DID for the ELIN, you don't even need CER for this. The problem that CER attempts to solve is the need to update the ERL when that DID moves, however. By using the DID, you have effectively removed the need for CER (excep...

michael.deal · 12-01-2008

For Unity, you can set using the BulkEdit tool in Cisco Unity Tools.Unity Connection has a BulkEdit tool built-in to the GUI under "Tools".mike

michael.deal · 10-16-2008

Sorry, you're right..I read the initial post and applied it to my situation, which is similar. In my case, it is most certainly *NOT* interdigit timeout. The call rings the remote phone as expected, but if the call is initiated from the 5.1 cluster, ...

michael.deal · 10-16-2008

Have you come to a conclusion on this, Grant? I'm troubleshooting the same issue between a 5.1.3 cluster and a 6.1.2 cluster.mike

michael.deal · 08-22-2008

Send the call to a call handler that is set to transfer to the extension.mike

Member Since	‎07-23-2007 07:31 AM
Date Last Visited	‎12-25-2018 02:52 PM
Posts	8
Total Helpful Votes Received	14

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Unity Call Handler Plays Greeting instead of Transfer

Re: DIDs for CER e911

Re: Unity, Anyway to mass set a user voicemail password?

Re: calls across InterClusterTrunk

Re: calls across InterClusterTrunk

Re: unity connection transfer