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I`m moving from PRI to Sip to the Carrier. Today on the PRI our users can just dial 7 digit for local calls but going to Sip the carrier is expecting 10 digits, I`m trying to figure out how my users can still just dial 7 digit for local calls.
I`m going to add a Subscriber to my BE6k 9.1 current Pub/Sub, do I have to add the new Sub to the Pub first? and when the new Sub is installed will it reboot the in production Pub/Sub?
For Expressway E is it possible to use an existing GoDaddy SAN certificate that I have by just adding my expressway domain as a Subject Alternate Name and not have to purchase additional certificate?
You can only do that with Enterprise, correct?Yes solution is that we will have users leave answers on voicemail and give options to transfer to live person. I will script this out. Although Text to Speech would be cool.
I’m on UCCX 11.6.1. We are looking to gather like username. Location and brief detail where today we have someone live take this information. Then if urgent ability to press a number for connect to another extension. Basically an IVR
