We have a client, who upgraded Unity connection from 8.5 to 10.5.2 recently.    After awhile, some user report that the deleted messages are coming back to their mail box.   This client has not setup single inbox.  So Exchange synchronization shouldn...

I wonder if some one had this experience with UCCE dual mode implementation.We have a system which has implementated with dual mode UCCE.  There are 2 PG site A and B.   Supposedly both PG should be running paral for fail over purpose.   However for ...

My client has a CCME with Unity Express AIM module, CUE version is 7.0.   they find that they can not save the save the Call Manager configuration from the WEB interface.   (Administration>Control Panel)When they click "Save Configuraiton" from Call ...

My client is looking to find out what is the status of port licence in their CVP implementation.   However they don't seems to have VXML server implmentedIs there a way to find the information that asked ?    What about other licences , like server l...

We have a UCCX server run on 7.0(1)SR04_Build443, recently had NIC card issue, the 1st NIC was having problem to be enabled , so we moved the network conneciton to the 2nd NIC. All services are up running normal from CRS Control Center. But,  soon ge...