Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We have a client, who upgraded Unity connection from 8.5 to 10.5.2 recently. After awhile, some user report that the deleted messages are coming back to their mail box. This client has not setup single inbox. So Exchange synchronization shouldn...
I wonder if some one had this experience with UCCE dual mode implementation.We have a system which has implementated with dual mode UCCE. There are 2 PG site A and B. Supposedly both PG should be running paral for fail over purpose. However for ...
My client has a CCME with Unity Express AIM module, CUE version is 7.0. they find that they can not save the save the Call Manager configuration from the WEB interface. (Administration>Control Panel)When they click "Save Configuraiton" from Call ...
My client is looking to find out what is the status of port licence in their CVP implementation. However they don't seems to have VXML server implmentedIs there a way to find the information that asked ? What about other licences , like server l...
We have a UCCX server run on 7.0(1)SR04_Build443, recently had NIC card issue, the 1st NIC was having problem to be enabled , so we moved the network conneciton to the 2nd NIC. All services are up running normal from CRS Control Center. But, soon ge...
I run into the same situation and read some articles, I did a lot of test , think I have found the answer to this problem. If you are still facing this issue, please let me know if follow steps can help you :
Several aspects have to be met in orde...
Hi, Mr . Lindborg, My client is requesting a report which need customized fields , this zero input destination is one of the fields. Thanks for your answer , this gives me a start. My customer need more data in the reports , such as message cou...
I had the same issue and after research, I find there might be 2 reasons :
1. Bug : Please refer This Link -- The upgrade might have been completed , you may go ahead reboot the server , check the version and switch version as needed -- this is a Bu...