Dear Sir I wish you are fine . I am working on a CUCM solution where it is required that 50 users should have ( cisco ip phone, cisco Jabber on their smart phones and PCs) So in this case , Do i need Cisco UCL Enhanced Plus license or Cisco UWL Standard license? Best Regards ... View more

Dear Friends I wish you are fine .......... Kindly i have a question regarding Cisco Small Business 500 Series Switches ....... This series has reset button in the front panel ...... This button can be used to manually restart the switch or restore factort defaults configuration Is their any way to disable the functionality of this button ???? The reason for that , I have a customer that will put the switch in unsafe & unsecure place and doesn't need any one to restore default configuration of the switch by mistake or on purpose Waiting for your feedback Best Regards ... View more

Dear Friends I wish you are fine ....... I need your help in CUCM ...... I have a customer that have CUCM 6 with 100 IP Phones (some of them 7911 , other 7945 others 7965) ....... He need to implemet CUCM 9 at another new site and he will take some of the IP Phones (20 form 7911; 20 from 7945 & 10 from 7965 ) and need them to work with the new CUCM 9 My question is: Can i move the IP Phone licenses which are already added to CUCM 6 to the new CUCM 9 so that those 50 IP Phones can work with the new CUCM 9 ??? If you have any document from Cisco, Kindly share it Thanks in advance ... View more

Dear Friends I wish you are in very good health ........ I really very confused regarding LMS and i really needs your help ........ I need to order LMS for one of our customer with 500 devices and reporting cabailities ..... So i chosse base license " R-PI-1.1-K9 " and 500 device license " R-PI-1.1-500-K9 " and Compliance Management - 500 Device License " L-PI-1.1-CM-500 " What really confused me that i tried to search server cabalitity for my requirments & Operating system and couldn't find it ...... what i need your help for is the following: 1) What is the server requirments ??? 2) What is operating system (windows 2008 or VMWare VMware ESX/ESXi Version 4.1 or 5.0 ) 3) Is their any deticated applicance from Cisco ?? Please help Thanks in advance ... View more

Dear Friends I wish you are all fine ..... I need your help in this case .... I configure my cisco 2801 as CME and intergrating it with cisco unity connection 7.0.1 ... I need to enable users to use live reply feature .... I do the following: 1) I go to Class of Service ==>Class of Service ==>Voice Mail User COS==>Then check the option " Users Can Reply to Messages from Other Users by Calling Them "  ... 2)Then from subscriber with extension 1001, i leave a message to subscriber 1002 ... 3)I log to user 1002 mailbox, found the new message then listen to it,then press 44 to replay to user 1001 .... Then i hear the message "wait while i transfer your call" then i hear 2 peeps and the unity dead ... The line didn't disconnected but it didn't call  extension 1001 4)I an using SCCP between cme & unity .... I have 2 voice ports between cme & unity which assign single line dn ... I have no configuration for call transfer in cme I tried too much but can't make live relay works .... Can you help me ??? Thanks in advance ... View more