Hi, In order to check why the process is not starting correctly, please send a copy of ANIServer.log and ani.log from NMSROOT\CSCOpx\log.Note: NMSROOT is the folder where Cisco Works is installed, by default this is C:\Program Files.

Hi Yusuf,Let's try to delete and re add those devices in DFM.Also if the devices stay on learning for a long time, please let me know on what learning percentage they stay.Andres

Hi,Be aware that DFM do not support all the privacy algorithms for SNMP V3.DFM supports the following:For authentication: Sha, MD5For privacy DES and AES128The following privacy algorithms are not supported: 3DES, AES192, and AES256 You can double ch...

Hi, What is the hardware information you need from the devices?Please share the equivalent CLI commands that you use to get the information you want using SNMP.For environmental variables like fans, power supplies and temperature the following tables...