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The Cisco MediaSense software is going to End Of Life. The End of Life announcements can be found here:http://www.cisco.com/c/en/us/products/customer-collaboration/mediasense/eos-eol-notice-listing.htmlThere will be no new feature developments on the...
The need for Device Independent SolutionsControlling and monitoring your Contact Center via a simple and device free interface has been a big challenge for supervisors and system administrators. The Agents themselves would like to achieve tasks that ...
Cisco MediaSense version 11.x now expands the configurations supported on the Business Edition 6000 M servers.The BE6KM servers can now host the 2 and the 4 virtual CPU configurations.To see a list of servers and supported configurations for Cisco Me...
Cisco MediaSense, the Network Resource for Recording and Streaming in a Cisco Unified Communications environment, now offers support for the Cisco ASR 1000 Series Aggregation Services Routers.Cisco MediaSense can be used in conjunction with the Cisco...
I would like to annoce the availability of a exciting new tool for the Cisco Unity Connection - The Conection Message Archiver.The tool can be downloaded here - http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.htmlThe t...
Nuno, you are right. There is no option readily available off the shelf to replace these scenarios. There are the suggested alternatives, but you would need to contact them to see if they will support your particular solution design.
There are a lot of Recording options available from Cisco partners. See here for the list :https://marketplace.cisco.com/catalog/search?utf8=%E2%9C%93&search%5Bq%5D=recording+&search%5Bdeployment_model_category_ids%5D=&search%5Btechnology_category_id...
Pham,The MediaSense End of Life was announced on Cisco.com on april 5th. See here for all the end of life notices:http://www.cisco.com/c/en/us/products/customer-collaboration/mediasense/eos-eol-notice-listing.htmlPlease see the FAQ document here to s...
This would not be possible with MediaSense. The recorder is actually not in the media path of the actual call. We are getting a copy of the media by the forking device.The pause and resume is used in the recorder to ignore the data coming in. We do n...
