The Cisco MediaSense software is going to End Of Life. The End of Life announcements can be found here:http://www.cisco.com/c/en/us/products/customer-collaboration/mediasense/eos-eol-notice-listing.htmlThere will be no new feature developments on the...

The need for Device Independent SolutionsControlling and monitoring your Contact Center via a simple and device free interface has been a big challenge for supervisors and system administrators. The Agents themselves would like to achieve tasks that ...

Cisco MediaSense version 11.x now expands the configurations supported on the Business Edition 6000 M servers.The BE6KM servers can now host the 2 and the 4 virtual CPU configurations.To see a list of servers and supported configurations for Cisco Me...

Cisco MediaSense, the Network Resource for Recording and Streaming in a Cisco Unified Communications environment, now offers support for the Cisco ASR 1000 Series Aggregation Services Routers.Cisco MediaSense can be used in conjunction with the Cisco...

I would like to annoce the availability of a exciting new tool for the Cisco Unity Connection - The Conection Message Archiver.The tool can be downloaded here - http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.htmlThe t...