Ojasvi Bansal
Member since ‎07-24-2010

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  • 65 Posts
  • 1 Solutions
  • 22 Helpful votes Given
  • 6 Helpful votes Received
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Is there a way in current release 9.1 (or release 10.0) to sync Exchange out of office message with Cisco Unity connection so that the users don't have to manually record alternate greeting?Thanks in AdvanceRegardsOJ           
I have this strange issue where I cannot import or sync users from CUCM to UCXN. Upon further investigation I found that the CUCM AXL server option is greyed out under phone system. As far as I can tell, all the services on CUCM and UCXN activated an...
Hello Experts,I am trying to configure caller input for a subscriber on Unity version 7.0. I need to send calls to a cell phone when caller press option 1 or 2. Both the options have different cell phones. I configured DNs on CM and forwarded calls t...
I have a client who wants Caller name to be displayed when their executives call in from their cell phone. Cell providers here (Canada) sometimes don't pass the calling name. I thought that adding that contact in personal directory may help us achiev...
I am new to Contact Centre so please pardon my ignorance.We have a customer running UCCX 8.0 (premium). They presently have two queues Queue 1 and Queue 2. The have 1 agent assigned to Q1 and approximately 50 agents for the Q2. This is what they are ...
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Member Since ‎07-24-2010 11:07 AM
Date Last Visited ‎06-04-2020 08:56 PM
Posts 65
Total Helpful Votes Received 6
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