Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi,
All our users have their DNs forwarded to the main number if unanswered.
The main number is forwarded to Unity to make a check if the office is open and then sent back to a shared line.
If I replace the main number with the shared line, I can s...
Hi, I'm trying to stop my user's Jabber for Windows to divert declined calls to voicemail.They are not supposed to have voice mail but unfortunately the calls end up at Unity with the generic Unity message.Any ideas/suggestion how I resolve this? BR ...
Hi,I have recently added two new subscribers to the CUCM cluster but they do not appear in RTMT. RTMT also shows a deleted subscriber.The new subscribers are all in use and are working ok. Any tips? Thanks. BR Henrik
Hi Nagajothi, Thank you for your reply.I have already tried that, sorry I didn't mention it. The calls are still diverted to Unity. I did some more investigations and Jabber gets this setting from Presence and the voicemail profile there. Unfortunate...
Hi Manish, Thanks for your reply. 1. Replicate_State = 2 2. Restarted both tomcat and ris on all servers but no change I'm afraid. I did notice something else when I was playing around with RTMT. I can pick the new subscribers from the...
Check what devices are causing the errors:admin:run sql select count(*) as cnt, origdevicename from car:tbl_billing_error where datetimeconnect = '0' group by origdevicename order by cnt descShould be admin:run sql car select count(*) as cnt, origdev...
