HI Everybody, I have a client who have more than 30 CP-8821. This client have a BE6K v.11.5. The phone, randomly, have different issues, * The phone become disconnected from call manager * The phone cuts the conversation in a middle of a conversation Someone knows what could be. How to fix it? Thanks ... View more

Hi, We have a client with a BE6k. We created a Personal directory on  Call Manager (Device / Device Settings / Phone services). After we created a  “Phone button template” (Device / Device Settings/Phone Button template) that conteins the Services URL. And appears like a programable key. When we have that key the first time ask user and password. Something strange because when i created this service the menu asked me to put a define user and password. How i can do because the system dont ask me user and password? Also is annoying because when we reboot the phone it ask again this user and passord. Thanks! ... View more

Hi, I have a client who have installed cp-8851 and CP-7821 on BE6k v.11. When someone call one of these phones appears a button to decline the call. Sometimes they touched this button without intention and they lose the call. The client asked me to disable this button. Someone knows how to do it? ... View more

Hi, My client have a BE6M SERVER  and he says every 10 minutes and during 10 seconds they listen from server a big noise that seems from the FAN. The room is with air conditioned and the temperature is 20ºC. Looking at the admin tools seems the server is on normal conditions. Someone knows what could be this noise? Thanks ... View more

Hi colleges, Here there is a question for you. We have a client with  bussines edition and they want an specific thing: One call enter to a number (ddi) that call goes to the extension 1200 but sometimes the person who is in that position is lunching, smoking, wc, etc and redirect the call to the extension 1201.  When the extension 1201 receive the call in the screen appears "redirect from 1200" and the client wants appear directly the ddi number. It's true when they hang up appears the ddi number but they would like know it before hang up. It's possible? Thanks friends ... View more

Good morning to everybody, A client of mine wants to make a site to site VPN connection ,with IPsec encrypted to the maximum with a dynamic multipoint VPN. I know about the existance of the VPN flex but we want it to be with dmvpn. It has to give 100 bidirectional mb. It will be connected directly to internet, that is, without anything on its way. I thought of a 2951-hsec but I don't know if it's the right one or it's not enough. ... View more

Hi, I bought a  BE6M-M4-K9= and i saw there are two ethernet cards. Are they both activated? I need something for the second ethernet card? Thanks ... View more

Hi people, Usually when i did configure a cisco phone i tape the info on the call manager (maccaddres, extension number, extension name, etc.) and when i put the phone on lan he went to looking for the call manager, the call manager sent to the phone the info and "voila" we have a new phone connect. Now, with a 8865 we did the same, but he said "scan qr code to activate" We we find this QR code? Thanks ... View more

HI everybody, I found a VG224 on my warehouse and I need to use it for a client, but I dont have the patch panel, nor the cable that joins VG224 to this patch panel.  Can anybody  tell me what are the references of those items? Thanks ... View more

Hi everybody, I have several 3560C switches  and I need to configure VRF on them. Now the switches are on IOS version 12 where it seems there are lite VRF, but I need full VRF capacity.  Can anybody help me to find out if I can use full VRF and how? Newer IOS version? advanced IP services? Thanks. ... View more

Hi everybody, I have several 3560C switches  and I need to configure VRF on them. Now the switches are on IOS version 12 where it seems there are lite VRF, but I need full VRF capacity.  Can anybody help me to find out if I can use full VRF and how? Newer IOS version? advanced IP services? Thanks. ... View more

                   Hi everybody, I would like to know if i can and how stack a Cisco 4900M with a 2960S. I know it's not the most common but i need it. Thanks a lot ... View more

    Hi everybody, I would like if is possible to stack a Cisco 4900M with a 2960S. I know it is not the most common situation but i need it. Thanks BR                   ... View more