Ok Joe thanks, but now what do i need to do if use the second path to fix my issue? do i have to request a new license for my lab server to ciscolicensing team? i mean just a demo license to be allow to make the bridge upgrade, ó reinstall the CCM 7.1.3 again and delete the demo license before restore back the Database? please help me my friend. ... View more

Hi javalenc. I have an issue like this, but with some difference, here is the explanation: I have a cluster (2 servers, pub and sub) with CCM 7.1.3 and i need to upgrade it to a CCM 8.5 versión but in new hardware. New hardware is a MCS-7825-I5 server. These are the process that i did: First Path --- Backup CCM 7.1.3 --Install CCM 7.1.3 on New Hardware(7825-I5)-----Restore Database----Upgrade to 8.5 I made a BACKUP from the CCM 7.1.3 and then I tried to install the CCM 7.1.3 onto the new hardware(MCS-7825-I5) to restore back the Database BACKUP. But when the installation began i didn´t work because according to Cisco Documentation, this server doesn´t support other version prior to 8.5. Second Path--Backup CCM 7.1.3 --Install CCM 7.1.3 on 7825-H2(bridge upgrade)--Upgrade to 8.5----Backup 8.5---Install CCM 8.5 on New Hardware (7825-I5)---Restore Database. i took a server from my LAB wich is a MCS-7825-H2 to make a Bridge upgrade with it, and I installed the CCM 7.1.3 and then restored back the Database successfully, but i tried to upgrade it to a CCM 8.5 with the patch UCSInstall_UCOS_8.5.1.100000-26.sgn but once again i didn´t work because appeared this message "Upgrades are prohibited during Licensing Grace Period"  i´ve read something about this issue in the bug CSCtb86875 and is cause of License problem, and in the workarround says tha i need to Remove the rehosted (new) license files using cli commond "file delete xxx.lic" ; Restart license manager and Re-upload the rehosted (new) license files. But in my case a just want to use the server to bridge upgrade not for keep it. According to my explanation can you tell me what it the best path to upgrade my coustomer´s CCM 7.1.3 to a version 8.5? Please help me, i´ll appreciate your comments. ... View more

Marco, 3 more questions: What version of CUDAC do you have? and is it running on Windows 2003 or Windows 2008 server? Can you tell me wich parameters did you configure? or can you attach a print screen of the Directory filter configuration? thanks a lot. ... View more

Have you solved the issue, i have it too, please tell me what do you do? ... View more

ok thanks my friend, your help was very helpfull for me. So now i know that i need to open a service resquest with TAC. ... View more

My Friend j.huizinga did you find what was the problem ad how did you solve it? becuase i have the same issue. Can you help me?. ... View more

Hi david, i have a question, can you tell me what it the best practice to integrate a CUCM, a SIP PBX and a Gatekeeper. Tthe main idea is. CUCM is already integrate with a GK, but we need to add a 2 SIP PBX´s to a GK, is it possible?. i´ll aprecciate your help. ... View more

Hi MK thanks for your help. i have this scenario: a PBX Alcatel with a link  E1 QSIG to Cico Router  2620, and the Gateway is registered as H323 gateway at CCM 6. And i already configured "progress ind setup 3" under dial-peer voip. So is there a parameter tha i must to change at the CCM?. best regards ... View more

hi MK i already did, but don´t work jet. any idea? thanks for yor help. ... View more

HI ricardo, have you solve this issue? couse i have the same?, there´s one difference, i have a gateway 2600 series. Could you help me please? ... View more