Frequent Contributor
Frequent Contributor
Member since ‎03-07-2001

User Statistics

  • 1147 Posts
  • 29 Solutions
  • 407 Helpful votes Given
  • 437 Helpful votes Received

User Activity

Hi We have a CUBE that connects to a provider. The From field (INVITE) has the following format when send to provider: From: "<name as configured on IP phone>" <sip:extension@provider> What provider wants now is: From: "<extension>" <sip:main-number@...
Hi I am configuring callback using the call back button when an agent receives a call from an outbound campaign, and this works fine. But I read about Personal Callback Call, which is what we want, customer talks to the same agent. But I can't see ho...
Hi I have migrated a UCCX cluster to a new BE6K. This also involved changing IP and hostname For both machines (Publisher and Subcriber) they now have the correct IP and hostname On the subscriber i have set the publisher and with show network cluste...
Hello team I have an existing UCCX where we will change hostname and IP's from CUCM and UCCX. The procedure to change IP/hostname is documented. But in the UCCX do we have to redefine the AXL/JTAPI and RMCM? Thanks JH 
Hello I want to have a UCCX script that checks an XML file and using XPATH I can get somw information (in this case the name) This is the XML <Mobile-Numbers><employees><num>1234567890</num><name>John Smit</name></employees></Mobile-Numbers> The XPAT...
Community Statistics
Member Since ‎03-07-2001 06:29 AM
Date Last Visited ‎05-25-2023 01:45 AM
Posts 1,147
Total Helpful Votes Received 437