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Hi, EverbodyI have a problem about QM.Login to the web page, Agent a4401 can search the recordings history in the Record tab,but where double click the items, it will alert:
"PLYR2003, there was a problem downloading the file. Try again or contact yo...
UCCX Version:5.0(1)_Build433 CUCM System version: 6.0.0.9971-2Client OS:Windows XP Pro Eng edition with SP2I have given a user access to login Historical Reports tools.When i logon Historical Reports tools,it pop-up a error window,please see the atta...
Oh,Please changing here in hrConfig.ini.;AUTH specifies the authentication mode to use while connecting to the database. ;Use one of the following values:;1 - Windows NT Authentication ;2 - Mixed Mode AuthenticationAUTH=1
Hi,richb1971I've got this resolved.Please try edit hrcConfig.ini in your Historical Reports tools installation path.Changing database Authentication mode in "AUTH=".