Hi, Everbody
I have a problem about QM.
Login to the web page, Agent a4401 can search the recordings history in the Record tab，but where double click the items, it will alert：
"PLYR2003, there was a problem downloading the file. Try again or contact your monitoring and recording administrator”.
Server：
Cisco Unified Communication manager 9.1.1.10000-11
Cisco Quality Management 8.5(2) SR2 (Windows Serv 2008 R2 Enterprise, SQL 2005 Enterprise)
Cisco Unified CCX 8.5.1.11004-25
Client：
CP-7942
Windows XP
Java JRE 1.6.0.13
Cisco Agent Desktop
IE 8
And attachment is configuration about QM.
