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- About richb1971
08-16-2019
Stats
Member since
12-15-2005
583
Posts
62
Helpful
2
Solutions
Created by
richb1971
in Collaboration, Voice and Video Blogs
in Collaboration, Voice and Video Blogs
05-28-2019
05:32 AM
05-28-2019
05:32 AM
Great work Abdul. Very thorough and detailed. There is a nice video covering some of this (https://www.youtube.com/watch?v=80tnhL8NXQA) but its nowhere as detailed as this!!! Thank You!
... View more
Created by
richb1971
in Online Tools and Resources
in Online Tools and Resources
03-29-2019
03:26 AM
03-29-2019
03:26 AM
Nope :( Theres only FastLane material on SalesConnect that I can see (as a Partner). Surely this can't be right????
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Created by
richb1971
in Other Collaboration Subjects
in Other Collaboration Subjects
11-29-2018
12:32 AM
11-29-2018
12:32 AM
And what about CME? Thats on v2!
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Created by
richb1971
in Other Collaboration Subjects
in Other Collaboration Subjects
11-27-2018
03:30 AM
11-27-2018
03:30 AM
H.323 has been removed from Lab v2
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Created by
richb1971
in Other Collaboration Subjects
in Other Collaboration Subjects
11-27-2018
02:10 AM
11-27-2018
02:10 AM
Cisco have missed this surely. I share your concerns. How do we run SRST if no hardware is needed for Lab exam???!!! How do we run CME without a physical router?! Is it assumed we use GNS3/UNET? (even then we can't run v12!!!) This is from the latest CCIE Collab V2 guide: Physical Devices Cisco IP Phones Cisco Unified IP Phone 8845 (Remote Controlled) Virtual Machines Core Collaboration Applications Cisco Unified Communications Manager 12.0 Cisco Unified IM & Presence 12.0 Cisco Unity Connection 12.0 Cisco Unified Contact Center Express 11.6 Cisco Meeting Server 2.x Collaboration Edge Cisco Expressway Series 8.10 CSR1000v: IOS XE 16.3 Others Cisco Unified Communications Manager Express 12.0 Cisco Unity Express Virtual 9.0
... View more
11-21-2018
05:54 AM
Thanks Jonathan.
I've haven't tried to buy it yet but its there to 'add to basket':
https://ciscosoftware.mediuscorp.com/collaboration/partner-demo-lab-and-training-bundle-12-x-nfr-r-csr12-x-k9-nfr
Exciting! Thanks for confirmation
... View more
11-21-2018
02:27 AM
To replicate the CCIE Lab I'm gonna need multiple CUCM clusters.
Does that require multiple NFR kits ? ie one for each cluster?
Cheers
Rich
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Labels:
Created by
richb1971
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
08-20-2018
05:45 AM
08-20-2018
05:45 AM
Is Webex Teams Calling with on-prem CUCM available in the UK?
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04-12-2018
07:16 AM
The attached reports show the agent was Talking for a duration of 26:46 on the Agent State Detail Report but the Agent State Summary by Agent Report shows the Agent was Reserved for 26:46 and has 0 Talk Time!
CCX/CUIC Version: 10_6_1_11002_15
I guess this is a bug - anyone seen this before?
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Labels:
Created by
richb1971
in Contact Center
in Contact Center
04-05-2018
12:59 PM
04-05-2018
12:59 PM
Hi, I cant get CCX E-Mail CSQ working-I get error:
"Mail Server Configuration Errors IMAP Host Name or Port does not match. Check the settings in Mail Server Configuration page"
DNS is fully resolvable for all servers (forward and reverse). I've checked the UPN (same as email address). I've ran out of ideas.
CCX 11.6 SocialMiner 11.6.1
Exch2010 on Server 2008R2
DNS/AD on Server 2008R2
I've tested the mailbox via OWA and it works fine.I can see the IMAP account login in the Logs but it immediately logs out.
Can anyone help please?
Rich
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Labels:
Created by
richb1971
in Contact Center
in Contact Center
04-05-2018
06:30 AM
04-05-2018
06:30 AM
Me too mate! Keep me informed with how you get on and maybe we can help each other. There are some useful Sample Finesse Gadgets here to help get us started:
https://developer.cisco.com/docs/finesse/#getting-started/getting-started-with-cisco-finesse
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Created by
richb1971
in Contact Center
in Contact Center
04-05-2018
03:55 AM
04-05-2018
03:55 AM
https://developer.cisco.com/docs/finesse/#cisco-finesse-rest-apis
https://developer.cisco.com/docs/contact-center-express/#modify-resource/modify-resource
Please mark if helpful :)
... View more
04-05-2018
03:22 AM
Hmm thats not workable unfortunately. Maybe there isn't an answer :(
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03-28-2018
03:46 AM
Hi Ahmed,
Some of these scripts do not have triggers - they are called as subscripts. They also have no agents or CSQs so you're suggestion wont work unfortunately
Can anyone help?
Rich
... View more
Created by
richb1971
in Collaboration Applications
05-28-2019
05-28-2019
Hi, Is it possible that CUACA version 12.x can retrieve presence status
of devices (Jabber and IP ph...
05-28-2019
Great work Abdul. Very thorough and detailed.There is a nice video
covering some of this (https://ww...
03-29-2019
Nope :( Theres only FastLane material on SalesConnect that I can see (as
a Partner). Surely this can...
Created by
richb1971
in Unified Communications Infrastructure
03-25-2019
03-25-2019
Thanks for replies guys. This answer was the UK NFR is UC v12.x + CCX
v11.x ! (booooo)Sorted in the ...
02-19-2019
I have purchased Collab 12 NFR and would like to upgrade my CCX to v12
now that is it available. Cis...
11-27-2018
Cisco have missed this surely. I share your concerns. How do we run SRST
if no hardware is needed fo...
11-21-2018
Thanks Jonathan. I've haven't tried to buy it yet but its there to 'add
to basket':
https://ciscosof...
11-21-2018
To replicate the CCIE Lab I'm gonna need multiple CUCM clusters. Does
that require multiple NFR kits...
09-20-2018
Hi Jonathan, We've got Webex Teams up and running but we've only got
hybrid option in the UK. We've ...
Created by
richb1971
in Collaboration, Voice and Video Documents
08-20-2018
08-20-2018
Is Webex Teams Calling with on-prem CUCM available in the UK?
08-03-2018
Hi, Is there any update on when Webex Teams Calling will be available in
the UK? Or can it integrate...
Public Statistics
| Date Registered | 12-15-2005 03:25 AM |
| Date Last Visited | 08-16-2019 01:39 AM |
| Total Messages Posted | 583 |
| Total Helpful Votes Received | 62 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 10 | |
| 5 | |
| 5 | |
| 5 | |
| 14 |
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