Historical Reports logon error

[Wei Wang]

UCCX Version:5.0(1)_Build433

CUCM System version: 6.0.0.9971-2

Client OS:Windows XP Pro Eng edition with SP2

I have given a user access to login Historical Reports tools.

When i logon Historical Reports tools,it pop-up a error window,please see the attachments.

Thanks.

[mmelbourne]

Check whether you have a browser proxy exclusion for the UCCX server. The initial authentication is performed over HTTP.

[Wei Wang]

Thanks for you reply.

I do not have a browser proxy in use.

Could you tell me more detail about the initial authentication for UCCX Server?

Thanks.

[richb1971]

Hi,

I've got exact same error message. Did you get this resolved?

Rich

[Wei Wang]

Hi,richb1971

I've got this resolved.

Please try edit hrcConfig.ini in your Historical Reports tools installation path.

Changing database Authentication mode in "AUTH=".

[richb1971]

Hi happy4ever,

After I edit it, save it and run HR it reports same error message and changes it back to AUTH=2!

Any ideas?

Cheers

Rich

[richb1971]

Scratch that. There are 2 AUTH's! Changed other one and it worked. Cheers happy4ever.

Regards,

nowhappy4today

:D

[Wei Wang]

Oh,Please changing here in hrConfig.ini.

;AUTH specifies the authentication mode to use while connecting to the database.

;Use one of the following values:

;1 - Windows NT Authentication

;2 - Mixed Mode Authentication

AUTH=1