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Currently have a UCCX 11.5 application using Call Consult to call conference bridge provider number and sends participant code via DTMF to create simple auto logon into a conference call for our support staff. Trying to set up same thing for new con...
I have remote support persons in another country who need to call my end users to support.
Problem is that their telco does not support call masking, so my users would not answer their calls.
I am trying to be the middle man to mask calls for them so...
Security hotline team has group of phones with shared line for hotline calls.
Would like every call prefixed with "Your call may be recorded for quality assurance purposes".
Preferably within the call (to capture in recording) but before the call is ...
I'm currently running CUCM 6.1(2). Per TAC I need to get to CUCM 6.1(5)SU3 to address MOH issue.CUCM 6.1(5)SU3 Readme and compatibility guides says I cannot directly upgrade, so I need interim version.I found and downloaded CUCM 6.1(4a)SU2 ISO, but I...
We commonly use call handlers to give the user the option to dial an extension at any time. Problem comes if the caller dials an incorrect extension. Unity does let the caller know it does not recognize it as a valid entry but rather than giving us t...
Hi Yvonne,I'm currently upgrading from Unity to Unity 9.1 and ran into same issue.Did you come up with solution? Can you just create regular mailbox users instead of internet subscribers?Thanks,Tim
Known issue in WebEx Connect and Cisco Jabber. Not sure if problem is client side or CUCM side but apparently Cisco does not consider it a high priority since it is 2013 and it is still not fixed. Has basically stopped our deployment WebEx Connect/Ja...
Thanks Anthony, same experience here... High memory usage, but everything seems to working normally. I just opened a TAC case and basically they say it's (Microsoft SQL) is working as designed (provided references to Microsoft). Likewise on the page ...
Hi Anthony, I have a similiar problem. I think I can create it by running DbWalker. Have you ever run DbWalker? SQL memory and Pagefile go through the roof after running DbWalker and do not come back down. I don't see any immediate affects to functio...
