Hello Support Forum,   Can someone in the forum please provide an example of a VG204XM configuration using MGCP which I can follow for building the configuration for VG's?   Also, if our VG204XM's are configured using MGCP are the default sccp commands needed or can they be removed from the config?   Adil ... View more

Hello,   I have a scenario where our team has a shared directory number for 24-hour on-call after hour support.  CFA is configured for this on-call directory number so that after hours calls get forwarded to the cell number of the assigned on-call engineer.  Currently when this phone number is called the caller id of the caller appears as the caller id when calls are received by the assigned engineer's cell phone.  We want it so that the caller id of the call forwarding number (on-call number) to appear on the engineer's cell phone when calls are forwarded to it.  Doing this will allow our engineers to determine that an incoming call is from our on-call line as opposed to guessing if it is or not.   How can this be configured?   Thank you,   Adil ... View more

Hello All, I have configured a new vpn profile set up (new tunnel-group, group-policy, and local accounts).  I would like to set the local accounts to expire after a certain period of time and force the user to change their password periodically.  Is this possible for local accounts configured in the ASA? Adil ... View more

Hello, I want to configure a different set of DNS servers for the Cisco ASA to use for DNS lookups for it's outside interface than what is used for its inside interface. Is there a way to do this?  The "dns server-group DefaultDNS" is already defined with company internal DNS servers so I cannot use this server-group for external DNS resolution.  Is there a way to define a different dns server group and insert public dns servers inside it then configure only the outside interface to use this dns server-group? Adil ... View more

Hello All,   I am troubleshooting an issue where a user is unable to load a web page which contains ActiveX.  The web page mostly loads but the ActiveX components fail to load.  The ActiveX components is supposed to load a security camera video window.  I checked the manual for the camera applications and have verified that all the required ports are allowed through the firewall.  Also, watching the monitor log in ASDM there are no denies occurring yet this application is not loading.  I suspect the firewall because when the firewall is removed from the path, the ActiveX applet loads fine in the browser. I am hoping someone in this forum has come across this before and maybe aware of the reason for this issue and how to fix.   Thanks,   Adil ... View more

Hello All,   I have users reporting an issue whereby when they dial into a conference bridge from there Cisco IP 7945 Phones, the call connects fine but when they enter the passcode to join the bridge, the numbers on the keypad which they are pressing seem to be registering multiple times.  For example, they would call the bridge, get prompted to enter a passcode to join the bridge by pressing  "12345", the automated system would inform them that passcode they entered is wrong and state they entered "1222333445".  I have a hunch that this is DTMF related but I'm not sure where to check in the router configuration to address this issue. Any help you can provide would be much appreciated.   Thank you,   Adil ... View more

Hello All,   I pretty new to call trees, call handlers, etc. in Cisco Unity Connection.  I have a requirement to set up an Auto Attendant to greet callers to one of our offices main numbers.  I have a high level understanding of the steps to get this set up but this post is more of a specific question around the audio recording functionality in Unity Connection.  In the Recordings section of the Greeting (Standard) page, there is a java applet which can be used to play or record an audio file.  I clicked on this button to start the Java applet and I was able to select the extension of a phone to record an audio clip.  My issue here is that I can't seem to find a way to change the extension to a different one to use for recording.  How do I do this?   Adil ... View more

Hello,   I have a user who has intermittent NAC login issues - once or twice a month.  It just occurred today.  How can I view the root cause for his login failure in NAC?   Adil   ... View more

We migrated our IPSec Site To Site VPN configuration from a 3900 series IOS router to AS1006 IOS XE router.  Everything is working fine except NAT.  When I issue the command "show ip nat translation" I received the follow error message.. rtr01-edg1#show nat translation %NAT64: feature not configured Having looked up the error, I found that this command is necessary to enable NAT64: " nat64 enable".  From quick reading about this command I understand it is required for enabling IPv6 to IPv4 translation but I want to understand is is this required to enable regular NAT on this type of router?   Adil ... View more

Hello All,   The below is the cookie persistence related configuration whereby we are using the ACE Load balancer to handle cookie persistence by inserting its own cookie into the http payload.  We want to change this so that the backend server inserting its own cookie instead but the ACE still load balance using cookie persistence using the servers' cookies.  That would also mean to have ACE stop inserting its cookies inside the http payload   CURRENT CONFIGURATION:   sticky http-cookie NOVHQERP-TOATST GROUP8   cookie insert   serverfarm REAL_NOVHQERP_TOATST_HTTP   replicate sticky   PLANNED CONFIGURATION ! - Remove "cookie-insert"   sticky http-cookie NOVHQERP-TOATST GROUP8   serverfarm REAL_NOVHQERP_TOATST_HTTP   replicate sticky   Would the configuration above under "planned configuration" be enough to accomplish the above stated goal?   Thank you,   Adil ... View more