Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Cisco Community
- :
- About startryst
Stats
Member since
08-15-2003
207
Posts
0
Helpful
0
Solutions
Created by
startryst
in Other Collaboration Subjects
in Other Collaboration Subjects
04-17-2007
10:09 PM
04-17-2007
10:09 PM
Hi, What's the "100Contine code" and http 1.0 mean? How to do that?
... View more
Re: How to achieve following scenario, ...
in Contact Center
10-14-2006
07:28 PM
10-14-2006
07:28 PM
Hi, The "Select Resource" step contain a option of "Connect" (Yes/No). I'm not sure whether it's helpful for my issues when I set this option to "No"???
... View more
Re: How to achieve following scenario, ...
in Contact Center
10-14-2006
07:24 PM
10-14-2006
07:24 PM
Hi, I have idea but not sure whether workable or not. Using "Select Resource" step, "Routing Target Type" set to "Resource" not "CSQ". Then when agent ring no answer, caller will be put into "Queued" branch, then I can make some menu to caller. But I'm not sure when caller select "continue routing", how to route call to another agent?
... View more
Re: How to achieve following scenario, ...
in Contact Center
10-14-2006
06:41 PM
10-14-2006
06:41 PM
Hi, Thanks a lot for your update. The situation here is that customer already known the automatic distribute calls between "Ready Agent", but they indeed require to give the caller a opt to select even there are "Ready Agent" in a skill group when agent RNA. Let me make an example for you. Agent in Skill Group A: A1, A2, A3 When A1, A2 and A3 all "Ready", then caller firstly distribute to A1 (by longest available), when A1 ring no answer, at this time A2 and A3 are in "Ready" status, but customer do want to give caller a opt to select a menu indead of automatic distribute to A2 or A3. It's indeed a very strange idea, but we must met this requirement.
... View more
Re: MeetingPlace Express strange proble...
in Other Collaboration Subjects
06-08-2006
06:03 AM
06-08-2006
06:03 AM
Following is my VG1 config: dial-peer voice 5 voip destination-pattern 6100 session target ipv4:192.168.80.3 dtmf-relay h245-alphanumeric codec g711ulaw no vad
... View more
Re: MeetingPlace Express strange proble...
in Other Collaboration Subjects
06-07-2006
11:24 PM
06-07-2006
11:24 PM
Hi, this Bug dosen't have any relationship to my issues.
... View more
03-02-2006
10:44 PM
Please help me to verify my thinking is correct: A call B, bandwidth is not enough,offnet digit is 9 for example: extension of B is 1111, external phone mask is 2222 So, when AAR enabled, A dial 1111, then translate to 922221111, then go Voice gateway to B, right?
... View more
02-09-2006
12:28 AM
1. type http://ip_address_of_cem:8088, the pages can't open 2. Rserver failed to start due to failed to connect to DB mail socket! 3. Tserver doesn't listen on TCP port 1119
... View more
Labels:
01-25-2006
08:44 PM
IPCC Enterprise 6.0 Environment Q1: CCS 5.0 connection to AW is down Configuration on ICM CMS control: ICM Distributor AW Link: icm1 ICM Distributor AW RMI registry port: 9099 Application link: ccs Application RMI registry port: 9099 Application hostname: ipce1 Configuration on CCS: ICM Administration connection name*: AWconn1 Disable automatic connect to ICM Distributor AW: unchecked ICM Distributor AW host name: icm ICM Distributor AW link: icm1 ICM Distributor AW RMI registry port: 9099 Application (Collaboration Server) link*: ccs1 Application (Collaboration Server) RMI registry port: 9099 Application (Collaboration Server) RMI connection port: blank CCS hostname: ipce1 ICM hostname: icm each server can ping each other successfully using hostname
... View more
Labels:
10-25-2005
02:41 PM
It seems that cisco NBAR's ftp only support active mode,right?
... View more
Labels:
Created by
startryst
in Contact Center
in Contact Center
08-23-2005
05:46 PM
08-23-2005
05:46 PM
Actually, I haven't use any subflow. The script is below: Get HTTP Contact Info Creat File Document Text Substitution for Keywords Send Response
... View more
Created by
startryst
in Contact Center
in Contact Center
08-17-2005
11:26 PM
08-17-2005
11:26 PM
When I use these two step in IPCC Express to reponse results to Web channels, the Engine failed to load my script. Below is the trace: 20764: Aug 18 15:23:56.501 CST %MIVR-APP_MGR-6-APP_DISABLED:Application disabled: Application=Outbound Preview Dialing,Exception=com.cisco.app.InvalidApplicationException: failed to load script; nested exception is: com.cisco.wfapi.WFPreprocessException: Failed to preprocess the application: out.aef; nested exception is: com.cisco.wfapi.WFObjectNotFoundException: Object not found.
... View more
Labels:
Created by
startryst
in Contact Center
in Contact Center
08-04-2005
02:24 AM
08-04-2005
02:24 AM
webcallback.aef
... View more
Created by
startryst
in Contact Center
in Contact Center
08-04-2005
02:21 AM
08-04-2005
02:21 AM
There is a problem with the customer: 1. Using web form to submit callback number 2. HTTP trigger receive number 3. “Place Call” to call to the callback number 4. If successful, using “Select Resource” to route to an agent 5. Agent answer, everything goes well 6. Agent hang up, then agent stuck in “Reserve” state and all buttons are gray; agent can’t do anything (Ready, logout, or not ready)
... View more
Labels:
Created by
startryst
in Contact Center
in Contact Center
08-02-2005
02:17 AM
08-02-2005
02:17 AM
I use windows 2000 SMTP services, but failed to send using my CRA script. Is there any recommendation or successful solution about this?
... View more
Labels:
Created by
startryst
in TelePresence and Video Infrastructure
02-18-2013
02-18-2013
Hi, ArneThanks for the advice, and you're point the right, acutally i
did it last night. But there a...
Created by
startryst
in TelePresence and Video Infrastructure
02-17-2013
02-17-2013
What's mean by interworking settings? are you referring to the
TraversalZone settings?
Created by
startryst
in TelePresence and Video Infrastructure
02-17-2013
02-17-2013
Anyone who can advice on that?
Created by
startryst
in TelePresence and Video Infrastructure
02-16-2013
02-16-2013
First of all, I tried Jabber Video(Intranet) -> VCSC -> CUCM -> Jabber
for windows, both audio and v...
Created by
startryst
in TelePresence and Video Infrastructure
02-02-2013
02-02-2013
see below for what I got from RTMT
Created by
startryst
in TelePresence and Video Infrastructure
02-02-2013
02-02-2013
there isn't any change on CUCM indeed, anyway, I'm installing the RTMT
to check...
Created by
startryst
in TelePresence and Video Infrastructure
02-01-2013
02-01-2013
A few weeks before, it's working when the Movi(reside in VCS-C X7.2)
calling Cisco Jabber for Window...
01-16-2013
Hi, MartinThanks for reply, if two Jabber Video client calling each
other from Internet, and unfortu...
01-15-2013
Hi, ExpertsWhen two Jabber video clients call each other, it may
estalish the STUN when two client c...
Created by
startryst
in TelePresence and Video Infrastructure
01-10-2013
01-10-2013
Hi, GuyGot your point, and I've tried with your suggestion, but the
problem is I haven't setup an SM...
Created by
startryst
in TelePresence and Video Infrastructure
01-10-2013
01-10-2013
Hi, GuyAre you talking about create the user directly under TMSPE,
instead of going through AD?Sent ...
Created by
startryst
in TelePresence and Video Infrastructure
01-10-2013
01-10-2013
Hi, ExpertsThe architecture is as below:Movi or EX60 -> VCS Expressway
-> VCS Control (Authenticatio...
Created by
startryst
in TelePresence and Video Infrastructure
12-17-2012
12-17-2012
Hi, MariusI did test again this morning, and pls treat the below one as
the latest findings instead ...
Created by
startryst
in TelePresence and Video Infrastructure
12-17-2012
12-17-2012
Hi, MariusThanks for your advice, it helped, but still something weird
in the below:Company B: Hosti...
Public Statistics
| Date Registered | 08-15-2003 04:29 AM |
| Date Last Visited | 08-18-2017 04:01 AM |
| Total Messages Posted | 207 |
