Greetings all,   I'm trying to troubleshoot some connection issues and I wanted to look at the Clients Over Time panel on a specific AP in Prime Infrastructure 3.4.  Whey I bring up the AP's page and look at the Clients Over Time page I can see the "Client Count on AP" graph and it appears to be fully populated, however, most of the time the "Client Traffic on AP" shows 0 data.  I've had times where it will show some data, almost like spikes, with no data in between.  It seems like the collection is intermittent.     The one I'm looking at now for an example shows only two times in the last 2 weeks in which traffic was collected.. one was on the 14th and one at the 18th, both at 9:59 am.   I'm looking at the System Jobs status and I don't see anything that last run yesterday but is next scheduled for days from now.  It seems like whichever job runs and collects this, it is probably set to run to the default interval but it isn't collecting the data.  Is there something on the WLC I need to configure?   WLC is 8510 currently on 8.5.135.  Our AP models vary including 702w, 1600, 2700, 2800, and 3800 series with some outdoor units thrown in.   *edit* All APs are in Local Mode. ... View more

I've been trying to search online for some reasons why some of my users may be seeing slow downloads (less than a mbps) but decent uploads (20+mbps) when doing a speedtest.  Obviously which server they're targeting may be a factor but I'm looking for reasons inside our wireless deployment that may be contributing.  I believe most of these we've seen are on 2.4ghz and I know I've already got a bunch of CCI with our current wireless deployment.  It seems to me though that this would affect both download and upload speeds.   The APs are 2702i units and I just upgraded the 8510 WLC to the recommended 8.5 release.   Any ideas where I should start looking? ... View more

Edit I meant to post this in the standard Wireless and Mobility forum.. that's what I get for having too many tabs open.  Not sure if this needs to be moved or deleted and recreated?   Greetings all,   I'm trying to evaluate the 1815w units for possible deployment in residence halls and I had some questions.  Our current deployment is using 2702i units up and down the hallways... this was done 4 years ago or so and obviously isn't really the best placement.  Most, if not all, of the APs on the same floor and some on the surrounding floors can see each other above -85dbm so co-channel interference is a concern.  Most of the residence halls have multiple wired ports in the rooms so the wall mounted units may be an option for the next time we refresh.   For a multistory residence hall with rooms on either side of the hallway, is it best practice to deploy in every room or in every other and stagger?  I've seen some indications that both can work but it seems like CCI would be an issue again with them in every room. Is the lack of CleanAir features a problem at all?  These are, of course, BYOD environments and students are bringing more and more devices every year. How do the wired ports work with NAC solutions like ISE?  We currently have a 3rd party NAC solution but will be evaluating ISE and possibly SD-Access.  We have a vocal student base that prefers we continue to support wired access in the dorms for latency sensitive applications such as Skype and gaming.  Currently we use MAB along with URL redirection on the 2960-X wired ports to redirect the client to a sign-on page which also tends to give the NAC enough host information to fingerprint the device type. Thanks in advance! ... View more

Another option for this could be to have the default font color as a setting in the XML associated with the background image.  That would allow the administrator to set a good default font color for each background.  This could be combined with one or more of the other options to allow the users to change the font color through the GUI after they select the background. ... View more

Greetings all, I've been working on adding our floor plans into Prime Infrastructure (currently on v2.1) and we've got several buildings that have the same floor plan on several floors.  I've uploaded our image and drawn the wall obstacles for one of these floors but we'd really like to add the additional floors so we can put the access points on the map and get location services working, etc. Is there any way to duplicate a floor within a building, complete with wall obstacles and floor plan?  I know I can copy an entire building but I can't seem to find this functionality for individual floors within a single building. Doing this all manually is, of course, possible but it seems like a lot of unnecessary work. Thanks! Jason Salmans ... View more