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Hi Jordan,I assume you are running into a browser issue. I see a lot users still using IE9 which is ...

Hi MarkAre all 6921 phones affected? Usually if only the Handset is affected the reason is hardware....

Hello ThorstenHave you checked if the Phone receives enough power?If possible try to boot the phone ...

The default view of the service parameters is condenced. You will have to expand the view by clickin...

Hi AshishSeems like there is a problem which keeps the two server to communicate to eachother.See th...

Hello FeiYou can also try the steps described here:http://www.cisco.com/c/en/us/support/docs/unified...

HiYou are posting in Cisco Supportforum. I gues it's very unlikly to get a fast and accurate answer ...

+5* for Chris for this fast and good solution.I have one more additional thought:You may wan’t to ch...

HelloYou are probably running an version of SRST where the 8831 are not supported You may wan't to u...

Hi JeffI would check the following- Are the 30% - 40% in another Device Pool as the others?--If yes ...

HelloI’ve never done this. It’s just a thing which came to my mind ;) Maybe you will give this a try...

Hi MedSince you get an LDAP error, I would check if the Subscriber is properly connected to the LDAP...

HiSince you are using very basic Phones you have not much options.Usually I would point you to “Busy...