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About silvakizir
12-18-2020
silvakizir
Beginner
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Member since
08-02-2016
139
Posts
40
Helpful
5
Solutions
Latest Contributions by silvakizir
Latest Contributions by silvakizir
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Re: From the Service Parameter..
Created by
silvakizir
in
IP Telephony and Phones
12-14-2020
12-14-2020
Changing the Service Parameter works but do you know if there is another way to accomplish the same ...
Re: Agent is logged out after 2 minutes being in Ready state.
Created by
silvakizir
in
Contact Center
12-14-2020
12-14-2020
The problem was solved. Agent was logged out because he became ready and after that he went to the i...
Re: Agent is logged out after 2 seconds being in Ready state.
Created by
silvakizir
in
Contact Center
11-18-2020
11-18-2020
Unfortunately login with Finesse is not allowed because of the company's policy so it is something I...
Re: FIPPA ready to not ready state for all users randomly every 2-30 mins
Created by
silvakizir
in
Contact Center
11-18-2020
11-18-2020
Hi.Can you share with us the Bug id?
Agent is logged out after 2 minutes being in Ready state.
Created by
silvakizir
in
Contact Center
11-17-2020
11-17-2020
Hi to everyone. We have UCCX 12.0 in HA and CUCM 12.5 A specific agent is logged out every 2 minutes...
Re: CME- How can i make outgoing PSTN calls only with a key like
Created by
silvakizir
in
IP Telephony and Phones
08-06-2020
08-06-2020
It works when the dial-peer to the pstn is pots but it does not work when it is SIP Trunk.Any ideas?
Re: CUCME : PIN Code per user : Is it possible? how to?
Created by
silvakizir
in
IP Telephony and Phones
08-06-2020
08-06-2020
Very helpful and it works when the path to the PSTN is pots.When the Path to the PSTN is SIP Trunk i...
Re: Phone Recording is not working
Created by
silvakizir
in
IP Telephony and Phones
07-28-2020
07-28-2020
Thanks for the reply.There is an application user with CTI Permissions.Some phones began being recor...
Re: Phone Recording is not working
Created by
silvakizir
in
IP Telephony and Phones
07-28-2020
07-28-2020
Call recording is selective as the Recording Administrator required months ago.Both SIP Trunk and Ph...
Salesforce with CUCME Integration
Created by
silvakizir
in
Collaboration Applications
07-21-2020
07-21-2020
Hi. Has anyone ever done an integration between Salesforce and CUCME.If yes any information required...
Phone Recording is not working
Created by
silvakizir
in
IP Telephony and Phones
07-10-2020
07-10-2020
Hi.We have about 20 phones which used to be recorded.Suddenly 10 from 20 of them stopped being recor...
CCX deleted CSQs remain in CUIC Reports
Created by
silvakizir
in
Contact Center
06-13-2020
06-13-2020
Hi to all. We have CUCCX 11.6.2 with ES06 patch in HA. I deleted some CSQs from CUCCX administration...
Unable to Secure ATA191
Created by
silvakizir
in
Cisco Bug Discussions
02-18-2020
02-18-2020
Hi. We have a secure cluster with ATA 191 and CUCM 11.5 and we are unable to secure the ATA. The ATA...
Re: Can't Secure ATA 187 in CUCM
Created by
silvakizir
in
IP Telephony and Phones
01-17-2020
01-17-2020
I just added the pictures in the original post.
ATA 187 can't be secure with CUCM 12.5
Created by
silvakizir
in
Unified Communications Infrastructure
01-16-2020
01-16-2020
Hi. We have a secure CUCM 12.5 cluster.We managed to encrypt with Secure Profiles each and every sin...
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Public Statistics
Date Registered
08-02-2016
01:32 AM
Date Last Visited
12-18-2020
06:28 AM
Total Messages Posted
139
Total Helpful Votes Received
40
Helpful Votes Given To
User
Helpful Count
Manish Prasad
5
Rob Huffman
10
Vivek Batra
5
Md Hasan
5
filiberto.aguir
re
5
See all >
Helpful Votes From
User
Helpful Count
jim-j
5
ewilkinson
5
D0000
5
Scott Harris
5
jroozeboom
5
See all >