About Alan Brown

Alan Brown · 09-19-2017

We have the same problem on two different 8845 phones, there is a steeady constant ticking or clicking noise coming through the handset. rerplacing the handset does not resolve the problem. Both phones were purchased at the same time back in 2016.

Alan Brown · 04-06-2016

Attempting to use Get Reporting Statistic for simple script to send callers to voicemail for situation where no agents are logged in without success. Have followed examples from web and read through similar Cisco discussion threads but unable to get ...

Alan Brown · 02-21-2013

Curious....has anyone successfully upgraded from 9.2.x to 9.3.2.11 SCCP firmware on Cisco 8945 telephone over a POE connection? I have handful of the 8945 phones and have been able to upgrade over POE in the past to prior firmware releases. I have ...

Alan Brown · 12-07-2012

Currently using Jabber for Windows, iPhone and MAC. Can make and recieve calls but unable to get Visual Voicemail working on any of the devicesor clients. Fails authentication, I have opened ports 143/7993 to allow IMAP, but no luck. Wierd that it...

Alan Brown · 09-12-2012

I know this topic has been beat to death but we have a Nortel PBX and are in the process of transitioning from Nortel Call Pilot voicemail to CUC 8.6, keeping most of the users on Nortel phones and about 5% on Cisco phones connected to CUCM 8.6.Quest...

Alan Brown · 08-16-2022

We're having the same problem with disconnected calls in the queue, what gateways are you referring to when you reference disabling "Media termination point".

Alan Brown · 07-26-2019

We were eventually able to get the Jabra 925PRO working as well with SR2-2 after factory reset of Jabra settings, downgrading back to SR1-4 then back to SR2-2.

Alan Brown · 07-26-2019

We upgraded 8845 phone firmware to SR3 and problems headset Ring Tone and transmit audio persisted at which point we wanted to rule out the Jabra PRO925 as being the problem. We took our 8845 phone back to SR1-4, reset Jabra settings and was back to ...

Alan Brown · 07-24-2019

We're experiencing no Ring Tone passed from Cisco 8845 running SR1-4 to Jabra Pro925 using Jabra Link 14201-43 EHS cable. Upgrade on phone to SR2-2 fixed the Ring problem but broke transmit audio from headset to caller. Note: We recently resolved Rin...

Alan Brown · 04-10-2019

Problem with clicking on handset seems to be resolved with sip8845_65.12-5-1SR1-4 installed on it. The phone has been on the shelf for a year and a couple firmware upgrades, so cannot say which firmware release fixed it, but it appears to be fixed.

Member Since	‎03-25-2005 06:56 AM
Date Last Visited	‎03-20-2024 12:30 AM
Posts	38
Total Helpful Votes Received	16

User Statistics

User Activity

CSCvd58729 - 8845%2F8865 IP Phone Clicking Noise on Handset Calls - 1

Problem with Get Reporting Statistic icon in UCCX for Logged Out agents

Firmware 9.3.2 upgrade 8945 over POE

Visual Voicemail on iPhone not Authenticating

Express Messaging equivalent in CUC 8.6

Re: Too many transfer failures

Re: Cisco 8845 with plantronics headset and EHS cable won't ring in the headset after upgrade to 12.5 loads

Re: Cisco 8845 with plantronics headset and EHS cable won't ring in the headset after upgrade to 12.5 loads

Re: Cisco 8845 with plantronics headset and EHS cable won't ring in the headset after upgrade to 12.5 loads

Re: CSCvd58729 - 8845%2F8865 IP Phone Clicking Noise on Handset Calls - 1